Front Desk Coordinator/ Office Manager - Nanaimo, Canada - Applecross Dental Clinic
3 weeks ago
Description
Hire, train, and mentor office team members (both administrative and clinical staff)- Work with all team members to make sure patients are receiving exceptional dental care
- Work with patients, helping them understand dental treatments as well as their dental insurances.
- Address customer service issues that may arise
- Maintain a neat and organized workspace
- Conduct performance reviews for the team
- Ensure the team is on time and prepared to work prior to patients arriving
- Promote a positive work environment
- Manager employee schedules within the budget allowed
- Maintain a full schedule of patients on a daily basis
- Calculate dental treatment plans
- Support administrative and clinical staff as needed
- Other essential administrative responsibilities as needed
- Checkin/ out patients
- Create/present Treatment plans to patients
- Deal with dental insurances including preauthorizations, estimates and treatment planning.
Qualifications:
- MUST have at minimum 2 years of management or leadership experience in an office, preferably in a dental office.
- Strong customer service skills
- Knowledge of dental terminology
- Passion for learning
- Exceptional time management skills
- Having the ability to be openminded to change
- Strong verbal and written communication skills
- Ability to multitask and work in a fastpaced environment
- Excellent critical thinking skills
Salary:
$25.00-$40.00 per hour
Benefits:
- Dental care
- Flexible schedule
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Nanaimo, BC V9V1K8: reliably commute or plan to relocate before starting work (required)
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