Analyst, O2c - Toronto, Canada - Restaurant Brands International

Restaurant Brands International

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Restaurant Brands International:

Restaurant Brands International Inc.

is one of the world's largest quick service restaurant companies with more than $35 billion in annual system-wide sales and ~30,000 restaurants in more than 100 countries.

RBI owns four of the world's most prominent and iconic quick service restaurant brands - BURGER KING, TIM HORTONS, POPEYES and FIREHOUSE SUBS.

These independently operated brands have been serving their respective guests, franchisees, and communities for decades.

Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

Job Overview:

Franchise Contract Management is a crucial team within the Global Business Services (GBS) organization, responsible for ensuring the timely delivery of all documentation required for franchisee transactions to relevant franchisee parties.

This requires working closely with assigned franchisees, buyers, and sellers on a transactional basis through checking the admissibility of documents with the company legal team and troubleshooting process breakdowns with GBS.

Streamlines and improves processes as they find patterns in problems. Allocates work as a team leader; may check on completion/quality.

The Analyst, Franchise Contract Management, reports to the Manager, Franchise Contract Management.

In addition, the position works with other functions within the organization including Global Business Services, IT, Finance, Accounting, Development, and others.

Why this role is important:

At RBI we are a growth company with ambitious goals. We know that we can only make our dream a reality by having the right talent on our side.

The Analyst, Franchise Contract Management will drive operational and contractual excellence across our Global Business Services organization and enable our three iconic brands to expand their global footprints.

In this role, Franchise Contract Management Analyst role, you will be a critical part in driving the day-to-day operations within Order to Cash (O2C) and supporting our outsourced partners to achieve critical KPIs.

You have strong relationship building, communication, influencing skills, and will be working closely with the outsourcing partner and Vendor partners in resolving escalated issues and complex disputes.

You are detail oriented, and process driven with the ability to identify process gaps and areas for improvement. This position provides the opportunity to gain broad experience in financial reporting and operations.

Responsibilities

Responsible for on time delivery and accuracy of all documentation
Responsible for checking on the admissibility of documents with the company legal team
Responsible for troubleshooting process breakdowns with GBS and key stakeholders, including finance, development, legal and IT
Driving and participating in process team meetings with key stakeholders for streamlining and improving processes as they find patterns in problems
Responsible for creating reports and analysis along with managing franchise master data
Responsible for obtaining information and documents from franchisees, buyers, sellers and brokers
Responsible for streamlining and improving processes as they find patterns in problems
Responsible for performing SOX compliance controls to keep the integrity of the processes

Essential Duties

Works with franchisees and related parties to gather all required documentation for transactions
Checks admissibility of documents with legal team
Troubleshoots process breakdowns with GBS and key stakeholders
Continuous understanding of franchise agreements, FDD's, buyer and seller packages, franchisee requirements, and GBS franchisee processes
Coordination of Net Restaurant Growth & Store status reporting to senior leadership

Qualifications:

Bachelor's degree in business or related field
Previous experience in working with and releasing franchise contracts is preferred
Knowledge of franchise agreements, requirements, and franchisee processes is preferred
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Excellent communication skills (both written and verbal)
Proven record in identifying process issues and scoping possible solutions
Highly motivated and capable of bringing innovation, efficiency, and excellence to work every day
Maintains a high level of integrity, professionalism, and strong attention to detail with the ability to assume greater responsibility as needed
Skilled in negotiation process and transactions; skilled in using analytical software
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether orally or in writing.
Highly organized and demonstrates ability to work effectively in multitasking environment with high volume workload and tight deadlines
Restaurant Brands International and all of its a