Bellperson - Toronto, Canada - Chelsea Hotel

Chelsea Hotel

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

Provide the guest with an ambassador of the Hotel as well as for the city in addition to offering the services of baggage handling.

Requirement
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_Principal Responsibilities_

MyGuest

Answer any guest questions or direct them to someone that can assist them. Ensure complete guest satisfaction.

Welcome and engage all guests to the hotel and offer assistance before they have to ask (use guests name when known).

Service given should meet and/or exceed the guest service standards of the Chelsea Hotel.
Be present and visible at the main doors of the hotel including Elm street and Gerrard Street entrances.

MyProduct

Efficiently complete a variety of tasks involving the movement of baggage to and from rooms as well as delivers to and from room. Such tasks include fronts, lasts, tour deliveries, baggage storage, arranging transportation, accepting main and information, dissemination of information, shoe shines, maintenance of function boards, newspaper and folio delivery, etc.

Maintain a tidy work area at the Information Deck, Lobby and Baggage Storage areas.
Safe and effective use of equipment.

MyColleage

Open communication with Managers and Security to report challenges or issues.

MyChelsea

All tasks are to be complete in accordance with the practices and policies of the Chelsea Hotel.

Adhere to and comply with all safety regulations when handling hazardous materials according to MSDS.
Be fully aware of Fire and Emergency Procedures and your role therein.
Follow Chelsea grooming policy. Name Tag must be visible at all times.
Perform other tasks as assigned by Management.

_Academic and Working Qualifications_

_Working Experience__ _**Previous Guest Service experience.

Good command of the English language.

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_Knowledge__ _**Possession of a full driver's license (graduated licenses not accepted).
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_Soft Skills _
Be able to work effectively on a team.

Strong work ethic.

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_Languages__ _**Must be fluent in English
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_Physical Requirements__ _**Must be 25 years of age or 21 years with a proven 3 year auto insurance.