Office Support Clerk III - Vancouver, Canada - City of Vancouver

Description

Main Purpose and Function

This position is office support work of moderate complexity and some variety, incumbents of positions assigned to this class require a sound knowledge of childcare departmental practices and operations and exercise some initiative in planning the sequence of duties and the work methods to be employed. There is a greater complexity of clerical duties and the exercise of independent judgement, decisions are based on sound understanding of how the childcare department works. The work is performed in accordance with established procedures and under general supervision with difficult or unusual problems being referred to the supervisor.

Specific Duties/Responsibilities

The role of Office Support III is to support the Child Care Manager to:

Keep records related to human resources, program policies and procedures, department statistics.

Prepares and processes various forms and documents.

Maintains a large volume of records and files, both manual and computerized.

Takes meeting minutes and meeting set up and preparation.

Prepares forms and documents as required.

Completes childcare monthly reporting and grant writing.

Composes and types non-routine letter or correspondence.

Establishes and maintains effective working relationships with a variety of internal and external contacts and provides information and assistance as required.

Performs related work as required.

Qualifications

Completion of the 12th school grade and sound related experience or an equivalent combination of training and experience.

Thorough knowledge of business English, spelling, punctuation, and arithmetic.

Considerable knowledge of modern office practices and procedures.

Sound knowledge of departmental and other policies, regulations, rules, procedures, and practices that relate to the position occupied or which govern worksite activities and employee behavior.

Sound knowledge of departmental functions, responsibilities, and activities.

Working knowledge of supervisor practices and techniques.

Ability in typing (keyboarding) rapidly and accurately where applicable to the position.

Ability to independently perform office support functions of moderate complexity.

Ability to communicate effectively both orally and in writing and to prepare non routine reports, correspondence and memoranda related to the work.

Ability to deal with interruptions while maintaining a cheerful customer service attitude.

The incumbent will be required to operate common office equipment, be proficient in Microsoft Office Suite (Word, Excel, and Outlook) have a good knowledge of ActiveNet (Safari), and Sincron HR Software.

Available to work 21 hours per week with some flexibility on scheduling hours.

Where operationally appropriate and subject to change, this position allows remote work 1-2 days per week; flexibility of remote days is required.

The City's COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 to be eligible to continue performing your duties.

Business Unit/Department: Britannia Community Services Centre