Balenciaga Sales - Toronto, Canada - Groupe Kering
Description
SummaryWe are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director.
YOUR OPPORTUNITY
The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company's policies.
Job Description:
HOW YOU WILL CONTRIBUTE
General Responsibilities
- Achieve sales goals
- Opening and closing of the store
- Ensure stockroom is organized and is set up properly so staff can easily access merchandise
- Assist management in overseeing daytoday operations of store
- Work towards balanced strengths in sales, operations, merchandising and personnel management
- Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff
- Ensure that Customer complaints and feedback are handled appropriately and in a timely manner
- Support/follow/implement/enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary
- Enforce all sustainability policies that are implemented by the company both locally and globally
Stock, Inventory & Loss Prevention Management:
- Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution
- Cash Registers & Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits
Visual Management:
- Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company's standards
- Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed
Store Maintenance Management:
- Oversee daily cleaning and physical upkeep of the inside and outside the store
- Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property
- Ensure proper levels of supplies are on hand at all times
WHO YOU ARE
- 3+ years of experience in a similar role, preferably within other retail or fashion companies
- Ability to manage multiple tasks in a fastpaced and dynamic environment through excellent communication skills (both verbal and written)
- Proven ability to drive results in a selling role; exceeding individual and store goals
- Commercial awareness and strong business acumen through a genuine passion for the fashion industry
- Strategic vision in order to develop the business and high level of personal performance
This is an exciting opportunity to join Balenciaga's Toronto Holt Renfrew team as a Sales & Client Advisor with Keys that will drive the business and contribute to the brand philosophy.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
DIVERSITY COMMITMENT
Job Type
Regular
Start Date
Schedule
Full time
Organization
Balenciaga Canada Inc.
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