Tier 1 - Calgary, AB TP G
5 days ago

Job summary
We're looking for a Tier1 Customer Support Representative who thrives in a fast-paced customer-focused environment and enjoys solving problems that directly impact customer experience.About the Role
- Handle inbound customer inquiries via phone email and chat
- Troubleshoot and resolve basic technical billing and service issues
- Escalate issues according to defined SOPs and workflows
Job description
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