Salesforce Solutions Architect - Toronto - Appficiency Inc.

Description

Overview

The Value Appficiency understands that people are our greatest strength. We always put our talented people first and invest heavily in their learning and career opportunities. We consistently provide amazing opportunities to learn, innovate and lead. We combine advice with action to develop experts that are knowledgeable and passionate about what they do. Appficiency is committed to developing a culture built on integrity, collaboration and growth, and is proud to be an equal opportunity employer. In addition, as part of our growing global network, there are opportunities to work with international teams and clients, or even help lead our global expansion.

The Grind

We have been recognized for being the best at what we do, but we are working smart to do even better and that all starts with you. We are a rapidly growing company at the interchange of business and technology which requires entrepreneurial tenacity, motivation to learn, and enterprise building initiative.

No matter your role, you will be an integral member of the team, focusing on engagements of varying sizes and across diverse industries. In our progressive environment, the projects you work on will drive your learning and accelerate your business acumen and technical expertise.

The Talent

We realize that to maximize value for our clients we need to deliver the best advice and technological solutions unique to their business needs. As part of our team you'll be at the forefront of new initiatives and best practices as we continue to help businesses grow and thrive on the cloud.

We work with the clients to define their needs, and show them how to get there. We provide innovative and creative solutions and support the business's needs to improve performance and better compete in the market. Whether our employees are looking for a solution, a focused change initiative or a full-scale organizational change, our team delivers entrepreneurial solutions that help create a sustainable competitive advantage.

A dynamic SA can listen and review customer needs, reports, artifacts and easily demonstrate how to use software to solve those needs. You will be able to look at customer artifacts and point them to examples in our software or other software products that solve the same problem (or do it better). You will partner closely with appficiency's product development team to leverage customers' insights to resolve our customer's biggest pain points when using our products and services, and play a critical role in shaping the future of our existing and future products.

The Commitment

• Translate client strategy and business requirements into scalable, high-impact solutions that maximize the value of the tech stack, whatever that may be, and align with Appficiency's delivery methodology.
• Know EVERY cloud offering of Salesforce and be able to compare to other competitive technologies. Use the features of the various clouds to craft written solutions and diagrams that can be used by delivery to clearly develop final go-live solutions.
• Conduct demonstrations to clients on how Salesforce and ERP can meet their needs and solve business problems.
• Lead technical design and discovery workshops, developing solution architectures, roadmaps, effort estimates, and detailed technical documentation that align with client objectives and long-term growth plans.
• Guide and mentor cross-functional delivery teams (consultants and developers) while collaborating closely with client stakeholders and Appficiency leadership to ensure successful multi-stream digital transformation initiatives.
• Serve as a Salesforce subject matter expert, promoting multi-cloud best practices, governance standards, and architectural excellence across all engagements.
• Partner with Sales and Pre-Sales teams to support solutioning, scoping, and technical estimations—clearly articulating value propositions and ensuring accurate effort assessments from lead to close.
• Stay ahead of Salesforce product innovations, releases, and ecosystem advancements; proactively assess their business impact and incorporate relevant capabilities into client solutions and internal best practices.
• Contribute to strengthening Appficiency's Salesforce practice by refining service offerings, establishing architectural standards, and developing reusable frameworks, accelerators, and implementation tools.
• Act as a strategic advisor to clients, identifying opportunities for optimization, expansion, and long-term platform evolution while driving continued growth for both the client and Appficiency.

The Essentials

• 4+ years in Salesforce implementation, solution design, or CRM consulting.
• Expertise in Salesforce Clouds (Sales, Service, Experience, CPQ, Marketing) and core CRM processes (lead-to-cash, service, analytics).
• Hands-on with configuration (Flows, security), customization (Apex, LWC), and integrations (APIs, middleware).
• Experience leading full lifecycle implementations from discovery to go-live and optimization.
• Pre-sales support experience: solutioning, effort estimation, SOWs.
• Strong SaaS, data governance, and cloud security knowledge.
• Trusted advisor with excellent communication to executives and stakeholders.
• Analytical, problem-solving, and documentation skills.
• Ability to thrive in fast-paced, client-facing environments.
• Salesforce certifications preferred; MBA or equivalent is a plus.