Sales Support Specialist - Richmond Hill - Liteline

    Liteline
    Liteline Richmond Hill

    4 days ago

    Description

    Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? Liteline needs someone like you

    With over 45 years of dedicated customer service, we're expanding our Customer Service Team and looking for enthusiastic, thoughtful problem-solvers to help propel us into the future. If you enjoy a fast-paced, never-a-dull-moment environment, this role could be for you.

    About Us

    Founded in 1979, Liteline Corporation is Canada's largest privately held lighting manufacturer, operating a 160,000 sq. ft. office, manufacturing, and distribution facility in Richmond Hill, Ontario. We specialize in LED lighting solutions for the North American residential and commercial markets. With over 140 employees, Liteline is poised for strategic growth for years to come.

    About You

    Our ideal candidate believes that the quality of service is everything. We pride ourselves on delivering the best possible customer experience at every point of contact. As a member of our Customer Service Team, you'll share our passion for helping customers grow their business.

    To succeed in this role, you should be an excellent communicator who builds trust and strengthen our reputation for providing exceptional support before, during, and after every sale.

    Reporting directly to the Sales Support Specialist Manager and supported by a dedicated team of customer care professionals, the Sales Support Specialist will be responsible for:

    • Providing prompt, accurate, and courteous responses to customers
    • Performing order entry and reverse entry processes
    • Responding to customer requests in a timely and professional manner via phone, email, or chat
    • Answering questions about shipping, pricing, and product details
    • Identifying customer needs and recommending the best lighting solutions for their projects
    • Collaborating with Sales, Warehouse, and Production teams to meet project deliverables
    • Following up with customers to ensure satisfaction at the end of each transaction

    Requirements

    • Minimum 3 years of customer care experience or a related industry
    • Post-secondary education preferred
    • Proficiency in Microsoft Word/Excel and familiarity with ERP or inventory management systems
    • Strong multitasking skills, sound judgment and a commitment to exceeding customer expectations
    • Ability to remain calm and focused under pressure
    • Resilient, adaptable, and able to thrive in a fast-paced, ever-changing environment
    • Excellent written and verbal communication skills across phone, email, and online channels
    • Naturally curious, eager to learn, and interested in lighting technology and applications
    • Strong relationship-building, influence, and problem-solving skills
    • Positive team attitude, strong work ethic, and ability to prioritize effectively

    Why Work with Us

    • Competitive pay based on qualifications and experience
    • In-house training and ongoing professional development
    • An opportunity to be part of a growing, innovative organization that values learning, collaboration, and people

    We appreciate all applicants for their submissions; however, only those chosen for further consideration will receive communication from us.

    As an equal opportunity employer, we highly regard the distinct skills and backgrounds of all applicants. We understand that each potential member of our team at Liteline contributes to the realization of our goal in fostering a diverse and inclusive workplace.

    We are dedicated to accommodating individuals with disabilities throughout our hiring process. If you require any accommodations to participate in any stage of our recruitment and selection process, please contact with the position title in the subject line, and a member of our Human Resources team will reach out to assist you promptly.


    #J-18808-Ljbffr

  • Sales Support Specialist

    1 day ago

    Only for registered members Richmond Hill, Ontario

    We are looking for someone like you who enjoys problem-solving, thinking creatively, · delivering exceptional customer service and thrive in an environment where no two days are · the same. · ...

  • Sales Support Specialist

    1 month ago

    Only for registered members Richmond Hill, Ontario

    Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? · ...

  • Sales Support Specialist

    2 days ago

    Only for registered members Richmond Hill

    Are you ready to grow your career with a collaborative, high-energy sales team? Do you enjoy problem-solving, thinking creatively, and delivering exceptional customer service? Liteline is looking for someone like you. · ...

  • French/English Technical Support Specialist

    2 weeks ago

    Only for registered members Richmond Hill, ON LB A

    Le ou la Spécialiste du soutien technique bilingue agit comme point de contact principal pour les clients,offrant du dépannage logiciel et matériel, · dans le cadre d'un poste technique débutant offrant une exposition aux équipes d'ingénierie. · ...

  • Product Support Specialist

    1 week ago

    Only for registered members Richmond Hill, Ontario

    Global Industrial is an industry leader providing industrial equipment and supplies to businesses throughout North America. · ...

  • Organizer & Move Support Specialist

    2 weeks ago

    Only for registered members Richmond Hill, ON Remote job

    We're looking for a reliable Organizer & Move Support Specialist to join our team. · This role is organizing and moving focused, with opportunities to support staging and design projects depending on skill set. · The position is project-based, with hours that increase as training ...

  • IT Support Specialist

    1 month ago

    Only for registered members Markham

    We are looking to add a service-oriented IT Support Specialist to our growing team to support the day-to-day IT operations of Adastra Canada. · Provide Tier 1 IT support and guidance to employees · Troubleshoot incidents · Fulfill hardware and software provisioning requests · ...

  • Sales Support Specialist

    2 weeks ago

    Only for registered members Richmond Hill, ON LB E

    We are seeking a Sales Support Specialist to join our dynamic sales team. As a member of our Customer Service Team, you will provide prompt and courteous responses to customers via phone, email or chat. · ...

  • Sales Support Specialist

    1 day ago

    Only for registered members Richmond Hill, ON LB E

    We are looking for a Sales Support Specialist to join our Customer Service Team. · ...

  • l2 customer technical support specialist

    2 weeks ago

    Only for registered members Richmond Hill, Ontario

    We are hiring a knowledgeable and experienced Level 2 Customer Technical Support Specialist to join our team. · Provide pre- and post-sales technical assistance to ISP&SMB customers · Work closely with the sales team to provide technical expertise and support · ...

  • Pickleball Program Support Specialist

    4 weeks ago

    Only for registered members Maple, ON LA Z

    As a Pickleball Program Support Specialist at the Jewish Community Centre (JCC), you'll help create a welcoming pickleball experience for members. · ...

  • l2 customer technical support specialist

    2 weeks ago

    Only for registered members Richmond Hill $70,000 - $90,000 (CAD)

    We are hiring a knowledgeable and experienced Level 2 Customer Technical Support Specialist to join our team. · You will be playing a vital role in ensuring customer satisfaction and driving sales. · ...

  • Field Support Specialist

    1 week ago

    Only for registered members Vaughan, Ontario

    The Field Support Specialist provides service, preventative maintenance, repair and training requirements to customers. · Perform hands-on equipment troubleshooting and repair in the field and in the Concord factory, as applicable. · Provide customer support in the installation, ...

  • Customer Support Specialist

    1 month ago

    Only for registered members Toronto, Ontario

    Recherche un(e) spécialiste du support client à temps plein pour soutenir les clients des marchés de Toronto et Montréal. · Suivi des réservations et disponibilités avec les cliniques partenaires · Collaboration avec l'équipe de coordination touristique · ...

  • Sales Support Specialist

    1 day ago

    Only for registered members Markham

    Support the sales growth of an assigned geographic area to achieve financial targets for multiple P&L. · Bachelor's degree or diploma from an accredited university or college · At least 3 years of experience in a customer service or sales position · ...

  • Sales Support Specialist

    7 hours ago

    Only for registered members Markham

    The Sales · Support Specialist provides direction and assistance to customers and sales channels to meet assigned order entry/management and business growth objectives. In this role, the successful candidate will execute within a well-defined framework. Work is typically subject ...

  • Field Support Specialist

    3 days ago

    Only for registered members Ontario, Canada Full time $79,144 - $103,876 (CAD)

    Estará responsable del mantenimiento de una experiencia cliente positiva durante la fase más larga de su recorrido. · ...

  • Customer Support Specialist

    1 month ago

    Only for registered members Toronto

    +Job summary · Servir comme point de contact principal pour les clients à Toronto et Montréal · +Responsabilités principalesAgir comme point de contact principal pour les clients à Toronto et Montréal tout au long de leur parcoursCommuniquer avec les clients en anglais et en fra ...

  • Senior IT Support Specialist

    1 month ago

    Only for registered members Markham, ON LR V

    About Serruya Private Equity is a global investment company with a diverse portfolio spanning foodservice, retail, real estate and consumer brands. As part of the SPE IT team you will play a key role in supporting multiple retail and restaurant concepts contributing to technology ...

  • Client Support Specialist

    6 days ago

    Only for registered members Markham

    This is a full-time hybrid role for a Client Support Specialist based in Markham ON with some flexibility to work from home. · ...

  • Customer Support Specialist

    1 month ago

    Only for registered members Markham

    Are you passionate about delivering amazing customer experiences? Our client is looking for a Customer Support Specialist to join their dynamic team in Markham. · ...

Jobs
>
Sales support specialist
>
Jobs for Sales support specialist in Richmond Hill