Housekeeping Attendant, Summer Seasonal - Sun Peaks, Canada - Sun Peaks Grand Hotel
Description
Role Proposition:
Accountabilities:
Public Space Specific Operations:
- Monitors and cleans the hotel public areas (Corridors, Washrooms, Lobbies, Stairwells, Health Club & Fitness area etc.)
- Cleans all surfaces of the upper and lower hotel backofhouse space hallways
- Removes refuse in public areas, including the perimeter of the hotel and the Residences
- Cleans administrative areas, including removal of waste, recycling, and vacuuming
Houseperson Specific Operations:
- Stocks and sorts the supply in all housekeeping closets and carts
- Collects and sorts all soiled linen in prescribed timelines for the laundry service to pick up
- Collects garbage and recycling from all Hotel and Residence linen closets, placing them into correct compactors and bins
- Delivers required resources to team members
- Delivers services and retrieves all guestrequested hotel resources, such as playpens, humidifiers, etc.
- Always ensures the security of guest rooms and privacy of guests
- Performs deep cleaning rotational cleaning duties aligned with the schedule
Guest Experience:
- Acts with professionalism and provides a service standard that elevates the guest experience
- Acts as an ambassador of the Hotel & Sun Peaks
- Delivers quality service when assisting guests with room amenities, cleaning, and additional hotel standard special requests as it relates to their guestroom stay
- Executes stayover and departure cleaning of the Hotel and Residences rooms
Performs deep cleaning rotational cleaning duties as scheduled
- Knowledge of the responsibilities of and working in the housekeeping department is an asset but not required
- Reliable and responsible person with teambased ethics
- Physical ability to bend, crouch, lift and be in motion for most of the shift
- Previous customer service experience is an asset
- Ability to thrive in a fastpaced environment with the ability to multitask
- Enjoys rewarding work with the opportunity to finish what you start and see the task completed to end
- Is or has an interest in working towards a career in the Hospitality / Tourism industry
What you can expect from us:
The Sun Peaks Grand culture encourages individual initiative and a collaborative approach to delivering our guests' finest mountain resort experience.
We value innovation and development that contribute to business success and personal growth.We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountain's summer and winter activities.
A sneak peek into some of the perks and benefits our Full-Time, seasonal employees enjoy:
- Full access Winter/Summer Season Lift, Trail and Golf passes
- Dining discounts within our hotel & resort outlets
- Retail discounts in Resort owned outlets
- Reciprocal programs with partnering hotels
- Friends and family hotel rates
- Continued professional growth and development opportunities
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