Bilingual Reservations Agent - Québec, Canada - PAL Airlines

PAL Airlines
PAL Airlines
Verified Company
Québec, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

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Description

At PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service.

If you enjoy working in a fast
- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our customer service team


We are currently seeking a Reservations Agent to join our team in Sept-Iles, QC, Quebec City, QC, or Montreal, QC.


Duties and Responsibilities:

Quote fares and book flights for customers;
Provide customers with necessary information connected with flights;
Communicate with customers to determine individual needs;
Must make use of excellent communication and sales skills;
Respond to inquires providing fares, reservations, revenue reporting, sales reporting, lost and damage bag reporting, and answering phones;
When necessary, identify and implement solutions to meet evolving industry and customer needs;
Other assigned duties as required.


Qualifications:

Must be bilingual in French and English
Completion of secondary schooling in a related field Is preferred
1+ years of customer service experience is required
Experience in Travel and Tourism is preferred


What we offer:

Comprehensive health benefits including medical, dental, vision, and life insurance
Defined Contribution Pension Plan
Employee Stock Purchase Plan
Employee Tuition Assistance Program
Employee and Family Assistance Programs
Travel privileges with PAL and its network


CLOSING DATE:
Applications will be accepted until April 12, 2023.
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