Collections Administrator - Vaughan, Canada - GFL Environmental

GFL Environmental

Verified Company

Vaughan, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Collections Administrator will work with a team responsible for the collection of outstanding customer account balances, account reconciliations and credit approval.

This position is accountable for providing timely and accurate Administrative support to the Collections team, in accordance with the GFL Credit Policy.

Key Responsibilities:

Prepare files for third party collection and submit to Accounts Receivable Reconciliation Supervisor for approval, ensuring all required backup is attached
Enter bad debt write offs and recoveries into Trux system
Process bimonthly and monthly recurring credit card payments
Generate monthly customer overdue notices and statements
Investigate customer accounts and make recommendations for clearing aged balances
Review and clear small balances in customer accounts
Review aging for temporary customers, process payment of outstanding balances and request refunds, if required
Complete and submit customer cheque refund requests, requested by Collections team
Maintain weekly refund spreadsheet and submit to Accounts Receivable Reconciliation Supervisor for approval
Process onetime Pcard payments and maintain spreadsheet
Comply with all company policies, procedures and directives from management
Able to adapt to change and learn new processes as the business evolves/develops
Perform other duties and responsibilities as required.

Knowledge, Skills, Abilities and Competencies:

1 year of related experience and/or training in Accounts Receivable/Collections
Strong attention to detail and a high level of accuracy
Team player with positive attitude who takes initiative and has a strong work ethic
Ability to work well under pressure, multitask and meet set deadlines
Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner
Effective time management and organizational skills
Ability to work efficiently and independently
Working knowledge of debits and credits
Computer literacy, including effective working skills in Microsoft Word, Excel, and Outlook
TRUX Route Management system experience is considered an asset
Experience in the waste industry is considered an asset

GFLTalen