Warehouse Associate - Mississauga, Canada - Johnston Equipment

Johnston Equipment

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary:

To pick, pack, ship and receive inventory daily, to incorporate lean management and 5S practices in the individual's daily routine.

Perform parts inventory tasks that support our business through warehouse operations.

To focus and participate in health and safety improvements, 5S & 2S, follow TPS philosophy, and strive for continuous improvement in operations.

Health and safety are considered one of our forefronts of production, giving the employee a safe working environment to grow and develop.

The individual will be expected to follow the below responsibilities and partake in company projects for future development.

Key Work Activities:

Assigned Tasks in Parts Warehouse

Receive parts into JDE on the same day of arrival within 24 hours of arrival
Receive breakdown or emergency orders on the same day of arrival
Complete suppressed part number audits
Monitor bin locations and follow put away standards
Assign new parts bin locations to on hand no locations parts following TPS methodology
Conduct inventory parts audits and report discrepancies to Supervisor
Participate in annual parts inventory count
Partake in stock returns from OEM vendors
Complete van returns from Technicians
Complete Part returns from Customers
Complete Customer over the counter transactions
Answer incoming telephone calls promptly and courteously
Perform assigned tasks from Supervisor
Pick, Pack, and put away parts
Combine same destination orders and package efficiently
Utilize established shipping practices to reduce freight costs
Verify orders are accurate and complete (i.e., charged correctly, appropriate branch and documentation).
Work Safe and follow Health & Safety PPE Standards. Report concerns/observations/suggestions and deviances to Supervisor
Maintain a clean and safe working environment

Inventory Control

Other instructions and duties assigned by Manager / Supervisor
Maintain and suggest 5S process improvements
Ensure Part warehouse operates according to Johnston's policies, procedures, and standards
Special Projects
Work with the National Inventory Team on projects
Slot new parts
Help with cross training with both teams within the Team
Coverage for vacation time if required

**Core

Return Process*
Retrieve cores from van inventory and return in a core charge document immediately to relieve van inventory
Ensure cores are properly tagged in identification
Ensure warranty cores are placed in warranty holding area
Credit customers and branches with core charges upon inspection
Prepare core parts for credits to Raymond
Prepare core freight, customs documents, and pallet

Customer Service

Provide World Class Service to all customers (internal and external)
Engage with Parts Correspondents to escalate parts orders and/or quotes to be answered in a timely manner
Listen, Record, and Commit to resolving Customer questions through Supervisor / Manager and Customer Care Department