Student Programs Coordinator - Edmonton, Canada - University of Alberta

University of Alberta

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ALES Student Services:

Competition No.

Posting Date

Jul 04, 2023

Closing Date

Jul 11, 2023

Position Type

Full Time - Operating Funded

Salary Range

$47,210 to $63,741 per year

Grade

Hours

35

This competition is restricted to internal applicants of the University of Alberta. Please indicate your internal status using the "Advertisement" drop down menu when applying.
This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

Location - Work primarily takes place at North Campus Edmonton. This role is in-person.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day.

We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada's Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

**Working for the Department/Faculty

The integrated Student Services Team in ALES provides compassionate, proactive and accurate support to undergraduate, graduate and short course students within the faculty in the areas of admission, registration, advising, and program administration.

We have a direct daily impact on wellbeing, program success and excellence in student experience.

**Position

Reporting to the Team Lead, Student Programs Administration, the Student Programs Coordinator provides effective administration of program-specific support and advising within the Faculty of ALES, working closely with both graduate and undergraduate student services staff and the Dean's Office administrative team.

Duties

Advising Support

Manages drop in advising, assists students with making booked appointments
Reviews and approves student withdrawal and registration change requests.
Processes ALESspecific student forms.
Manages student records including following file retention schedule for any physical files, and supports ALES advising team in keeping thorough and accurate student records.
Provides significant administrative support for large student servicesrelated tasks
Works closely with the ALES advising team to proactively support student wellbeing and engagement throughout their undergraduate and graduate programs.

Events and Communications

Coordinates Faculty Orientation programming
Maintains and monitors student newsletter and distribution lists, and screens and posts messages
Maintains accurate and timely bulletin board displays and SUTV postings
Attends Annual Open House as an Ambassador for ALES programs and supports recruitment team with preandpost event tasks as needed
Provides support for and runs ALES student events
Postsecondary education preferred

- preference will be given to applicants with University of Alberta and ALES-specific backgrounds

Significant work experience in a postsecondary setting, this could include work as studentstaff
Demonstrated ability to develop and maintain positive, professional, collaborative working relationships with both internal and external stakeholders
Excellent verbal, written and interpersonal communication skills
Excellent attention to detail and level of accuracy in detail oriented tasks
Ability to thrive in an environment with multiple priorities and ongoing projects
Awareness of resources and ability to refer students in distress
Ability to follow strict confidentiality guidelines, FOIP, records management protocols and to follow all UAPPOL and University regulations
Peoplesoft, FreshService, Slate, Google Suite and GSMS experience is highly preferred
Mental Health First Aid, Suicide Intervention, Community Helpers or other student wellnessrelated training
Experience in running events and public speaking skills
Working knowledge of university regulations and services

Front Desk and Reception

Assists with Dean's office administrative projects as needed and capacity allows.
Ensures all services and referrals are provided equitably and inclusively to all community members, including those from underrepresented groups including indigenous persons; members of visible minority groups, persons with disabilities, and to persons