Cataract Coordinator - Surrey, Canada - Fraser Valley Cataract and Laser

Fraser Valley Cataract and Laser

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Would you like to part of a team in an exciting and rapidly growing medical clinic? Do you like to be in a busy environment?

FVCL is a rapidly growing medical ophthalmology clinic specializing in eye disease and surgeries with advanced technology.

We have nationally-recognized team of ophthalmologists with vast clinical experience in a wide variety of ocular services including MSP covered exams and surgeries, as well as private lens surgeries and LASIK.

We are looking for an energetic and detail oriented individual to join our dynamic and growing ophthalmic clinic and surgical centre as a Cataract Coordinator.

This role involves overseeing our whole Cataract department.

Take pride in good customer service and good reviews; not embarrassed to embrace honest feedback
Work well in a teamoriented clinical environment
Assist with direct patient care by performing diagnostic testing; establish rapport with patients and promote the services of FVCL
Must be independent, flexible schedules, efficient it will be busy here
Strong organization and problem solving skills
Must also be energetic and friendly

Experience in the following an asset:

OCT's
IOL Master
Pentacam
Cataracts
Cataract Counselling

Primary Responsibilities and Duties

KPI analysis, SWOT and Weekly reports.
Monthly meetings with Management and Doctors.
Overseeing all techs.
Department HR checks, performance and terminations (w/ Office Lead.)
Resolving conflicts or complaints from patients and employees.
Ensuring staff members follow company policies, protocols and procedures.
Coaches, counsels and disciplines staff.
Ensures a safe, secure and legal work environment.
Analyzing information and processes.
Developing more effective or efficient processes and strategies.
Monitoring performance and initiating action plans to strengthen results.
Develops growth opportunities for staff.
Onboarding and hiring staff.
Lead by example.
Preoperative exams including counseling, testing, slit lamp exam and virtual consultations.
Prepping/scanning surgical charts/pouches/RX.
Handling Preop and surgical bookings/rescheduling.
Incoming calls and inquiries.
Following up with Accuro tasks (bookings, chart reviews and followups)