Corporate Traveller - Montreal - StudentUniverse

    StudentUniverse
    StudentUniverse Montreal

    2 days ago

    Full time
    Description

    Corporate Travel Consultant - Montreal, QC


    A world where tech and people work collectively to make corporate travel simpler, faster and easier.

    Corporate Traveller is one of Flight Centre Travel Group's (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we've been helping go‑getter businesses grow through travel.

    Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG's corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

    We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. Our ideal candidate will have a minimum of 2 years travel consulting experience along with an insatiable appetite for delivering impeccable service.

    Key Responsibilities

    • Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
    • Follow company procedures, account guidelines and customer service standards.
    • Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
    • Build and maintain strong working relationships.
    • Provide solutions to travel related problems clients may experience.
    • Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds.
    • Encourage an inclusive and accessible work environment for all Flighties, regardless of age, gender, disability, ethnicity, faith, and LGBTQ+ identity.

    Experience & Qualifications

    • Bilingual in both English and French.
    • Customer focused – consistently going above and beyond to deliver an amazing client experience.
    • Obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.
    • Outstanding interpersonal skills and ability to build strong business relationships.
    • A problem solver who thinks outside the box to provide creative solutions.
    • Embrace egalitarianism, irreverence, and ownership.
    • Can thrive in a collaborative environment but can also produce quality work independently.
    • Excellent written and verbal communications skills.
    • Ability to work in a fast paced, deadline driven environment.
    • Tech savvy – 2 years' experience with a Global Distribution System (GDS) (Sabre preferred), confident using Microsoft suite, and comfortable learning new software.
    • OPC certification preferred; successful completion of the OPC exam within 30 days of employment is mandatory.

    Bilingual French/English required, due to the nature of the role of dealing with both English and French clients and suppliers.

    Work Perks

    • Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
    • Reward & Recognition: Celebrate successes at our regular Buzz Nights and at the annual Global Gathering.
    • Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
    • Love for travel: We were founded by people who wanted to travel and want others to do the same.
    • Personal connections: We value personal relationships.
    • Diversity, Equity & Inclusion: Commitment to DEI through initiatives like Diversity Day, Employee Resource Groups, DEI education initiatives, and equitable recruitment protocols.
    • A career, not a job: Genuine opportunities for growth and evolution.
    • We back our people all the way: Strong commitment to supporting development.
    • Giving Back: Corporate Social Responsibility program, volunteering, fundraising, environmental program, 1 paid Volunteer Day per calendar year.

    Benefits Include

    • Generous paid time off policy.
    • Health & Wellness Programs and Employee Financial Wellness Services.
    • National/International Award Nights and Conferences.
    • Group benefits including extended health care, dental and vision, gender affirming care, fertility care.
    • Insurance including life, AD&D, critical illness, long term disability.
    • Employee Assistance Program.
    • RRSP/RPP with matching.
    • Tuition Reimbursement Program.
    • Employee Share Plan – ability to purchase company stock on Australian Stock Exchange with partial company match.
    • Global career opportunities in a network of brands and businesses.

    Location – Montreal, Canada

    If this sounds like the opportunity you have been waiting for, then APPLY NOW.

    We anticipate offering an annual salary of $50,000 plus commission/incentives based on achievable targets. The salary is dependent on experience, geographic location, and job requirements. On target earnings average range between $50,000–$86,000. The annual salary range listed represents the total compensation package, excluding benefits.

    This posting reflects an active vacancy that we are currently seeking to fill.

    We welcome applications from candidates with diverse experiences.

    We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

    As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.

    Our number one philosophy: Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

    We are committed to providing a barrier‑free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at


    #J-18808-Ljbffr

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