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- Work closely with program managers to develop and organize program materials, including application forms, selection committee assessments, participant and mentor contracts, schedules, travel itineraries, timelines and resources.
- Maintain tracking spreadsheets for each training program promptly recording invoice payments and schedules, participant and / or mentor information, legal agreements and other key items.
- Create surveys and gather key information from participants and mentors before, during and after training.
- Assist program managers in facilitating and executing program activities and providing in-person support during training workshops.
- Under the program finance manager's direction, help coordinate program expenses and collaborate with the finance team to maintain precise and timely financial records.
- Act as the primary point of contact for the organization, efficiently directing email and phone enquiries to the appropriate team members.
- Keep program records, folder hierarchies and documentation related to operations, processes, policies and procedures up to date and accurate.
- In partnership with the director of partner support, monitor and track key metrics for meetings, grant reporting and partner acknowledgment.
- Under the leadership of the director of operations and senior programs manager, contribute to the development and refinement of operational policies, procedures and workflows to enhance efficiency, productivity and service.
- Help coordinate and execute events, programs and campaigns, managing logistics and overseeing participant registration.
- Bachelor's degree in business administration, operations management or a related field (or equivalent experience).
- 2-3 years of experience in administrative roles, preferably within the non-profit sector.
- Exceptional organizational, problem-solving and time management skills, capable of managing multiple priorities and meeting deadlines.
- Proficient in office productivity tools such as SharePoint, Asana, Microsoft Teams and Excel.
- Excellent communication skills, both written and verbal.
- Strong attention to detail with a commitment to accuracy in a fast-paced environment.
- Ability to work both independently and as part of a team.
- Dedicated to the mission and values of the National Screen Institute.
Operations Administrator - Winnipeg, Canada - National Screen Institute
Description
NATIONAL OCCUPATION CODE 13100
POSITION TYPE TERM (Ends March 31, 2025), FULL-TIME
Responsibilities and duties
Program support
Operational support
Qualifications and skills
Note: This job description is intended to convey essential job responsibilities and qualifications. It is not an exhaustive list of duties and the role may evolve based on organizational needs.