Unit Clerk - Edmonton, Canada - Alberta Health Services

Description

Your Opportunity:

While working in a fast paced acute care setting, the Unit / Staffing Clerk is primarily responsible for scheduling and payroll activities and ensuring adequate staffing levels of RN's, Service Workers, Unit Clerks, Nursing Attendants and other disciplines for the unit. May involve the handling of information of a sensitive and confidential nature. Sound knowledge of the various Collective Agreements on the unit is required and the incumbent will be expected to field questions from staff regarding the application of such agreements. Other responsibilities are to provide clerical support to staff and physicians, including handling or referring incoming phone calls, greeting and directing visitors and patients and ensuring that the whereabouts of staff is known at all times. The Clerk manages the flow of information between physicians, nurses and allied health professionals. This includes relaying information related to admissions, transfers and discharge of patients, diagnostic tests, medical treatments, medications and pre- and post-operative treatments as requested. This position also transcribes and processes some doctor's orders including laboratory orders, diagnostic imaging orders, other diagnostic studies and treatment orders. The Unit Clerk manages patient care records and charts.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.

A one-year Unit Clerk certificate (with practicum component) from a recognized post secondary institution as well as a recognized course in medical terminology is required. Must have at least two years of acute care Unit Clerk experience. Training and experience using ESP and/or ePeople time entry is required. Exceptional communication, organizational skills, and attention to detail is required. The candidate must have the ability to prioritize independently and appropriately in an atmosphere of competing demands and frequent interruptions.

Experience working with diverse communities, groups and/or organizations ( ethno-cultural, equity-setting, racialized, faith-based, 2S LGBTQI+, vulnerable, marginalized, persons with disabilities, and persons across all age groups, etc.).