Help Desk Technician - Saskatoon, Canada - SaskIT Inc.

SaskIT Inc.
SaskIT Inc.
Verified Company
Saskatoon, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
Secondary (high) school graduation certificate

  • Experience: 1 to less than 7 months
- or equivalent experience


Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Webserver backup and recovery operations

Supervision:


  • 1 to 2 people

Security and safety:


  • Criminal record check

Screening questions:


  • Are you available for shift or oncall work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Health benefits:


  • Health care plan

Other benefits:


  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
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