Fund Accounting Business Support Analyst - Toronto, Canada - Tata Consultancy Services

Tata Consultancy Services

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About TCS

TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in.

Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through equitable workplace policies and processes.

Required Skills:

Knowledge of Fund Accounting Applications. Knowledge of data and file transfer methodologies i.e. sFTP, MFT and encryption.
Understanding of APIs, web services and data queries
Strong understanding of networking cyber security and firewall standards
Strong understanding of SDLC and ITSM requirements
Awareness of job scheduling concepts Able to work with technical teams to investigate job failures, and resolve for problematic client files/ jobs
Being comfortable with different technologies and platforms Research
Must be interested in and capable of researching issues and presenting options/ solutions (ideas generate solutions)
Strong communication skills Can you simplify and explain complicated requirements.
Understanding of financial services, markets and products, middle office and fund accounting

Responsibilities:

Performs Incident management, manages escalations, works on project initiatives and provides status reporting.
Uses both functional and technical knowledge to triage and coordinate issues. Including Problem management and root cause analysis
Works with the vendor, TI teams, various business operational teams and clients on requests for enhancements, new development, and fixes.
Makes recommendations on process improvements and updates documentation.
Works closely with the business and clients to understand priorities, impacts resulting from system failures and Incidents and provides timely and accurate updates to stakeholders and endusers
Participates in regular maintenance activities for the product suite, DR exercises etc. Will help with scheduling, coordinating and performance of the activities related to these items.
Consistently working towards strengthening and enhancing our relationship with the business, clients and TI teams
Provides prompt and seamless escalation on issues when required.

Tata Consultancy Services Canada Inc.

is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).

Should you require accommodations during the recruitment and selection process, please inform Human Resource.