Account Manager- Walmart Connect - Toronto, Canada - The Mars Agency

The Mars Agency

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Mars Agency is an award-winning, independently owned global commerce marketing practice with a growth-for-clients-focus.

With talent spanning the Americas, Europe and Asia, we create breakthrough, connected commerce solutions by balancing the smartest humanity with the latest technology.

The agency's latest MarTech platform, Marilyn, is the industry's first and only end-to-end commerce advisor.

Retail media is one of the fastest growing media platforms. Walmart Connect is an advertising platform that intercepts shoppers along their path of discovery and purchase.

Fueled by rich shopper data, Walmart Connect has been built to manage end-to-end strategy and execution of partner brand advertising at Walmart.

We help businesses cut through the digital clutter so they can better perform in an otherwise complex digital landscape, and ultimately reach, engage, and convert more potential customers at the critical time when they are ready to buy.

We own one of Canada's largest pools of high-intent consumer data, which we use to fuel our innovative solutions, customize them, and maximize their performance.

As a result, our leading industry experts continually push the boundaries of what we offer in an effort to drive the very best results for our clients.

Thought leadership is part of our DNA.

We take pride in what we do and how we do it, and always welcome the opportunity to share our experiences and expertise with our clients, partners, and industry peers.

Why do we need you?

As the internal advocate for the client, the Account Manager will be comfortable challenging the campaign and creative services team to ensure they are delivering the best strategy to accomplish client goals; be able to support Account Leadership in the communication of media plans and campaign performance to clients; and be able to assess the quality of the campaign delivery.

Communication skills and time management are key and at the forefront of this role.

Account Managers will work with Account Directors in a POD team to build and execute both POD and account growth plans.

What will you do?

Manage client communication and reporting
Current Campaigns
Responsible for maintaining the daytoday client relationship and communication
Lead campaign meetings with clients (Walmart vendors & merchants, ecomm team):
Prepare for calls by understanding performance stories from campaign managers
Set agendas, keep meeting on track, communicate action plans and call notes.
Manage client expectations on campaign timing, creative approval process, and performance of campaign tactics
Responsible for the successful delivery of projects and campaigns
Project manage the successful delivery of campaigns
Kick off creative services process and troubleshoot delays or challenges
Work with campaign managers to ensure campaigns are fully optimized
Account and POD growth planning
Coordinate and participate in strategic client business reviews
Solve troubled account challenges by working with account teams (sales, ad ops, creative)
Develop category plans and case studies to position top performing media plans per category
Present proactive new ideas and category trends to client
Optimize Walmart Connect processes and efficiency
Identify opportunities to optimize sales, ad ops, and creative processes to ensure an efficient delivery of client campaigns
Integrate with Walmart ecomm and merchant teams to coordinate process improvements and manage expectations

What we're looking for?

College or University diploma in Marketing or equivalent
3 years' experience in a similar role with increasing responsibility
Experience in display advertising media planning, ad operations or sales is an asset
Knowledge of Omniture, Google Analytics, and Comscore analytics platforms is an
asset
Advanced Microsoft Office skills, especially with MS Excel and Powerpoint
Business writing and presentation development
Client facing client management and meeting planning experience
A positive attitude and strong initiative
Ability to build and analyze report and make recommendations
Ability to work well with others
Organizational skills and attention to detail
Ability to manage multiple tasks
Bilingual will be a definite asset

Why will you want to work with us?

Flexible time off starting the first year
Flexible medical and dental benefits program
An environment that encourages open communication
Flexible work from home policy
Opportunity to develop, to learn and grow in the organization
Please note this is a role with Mars Philter, a division of The Mars Agency

The Mars Agency is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition p