Business Development Specialist - Vancouver, Canada - Smart Dolphins

Description

ONLY RESUMES SUBMITTED THROUGH OUR WEBSITE WILL BE CONSIDERED AND RESPONDED TO
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A RARE AND MASSIVE OPPORTUNITY
Smart Dolphins is 23 years old (LINK), but what we are doing is the best-kept secret in BC. We're making a significant impact on our clients every day, but there is still so much more we have yet to do for our business community; so many more businesses to help

To expand our reach, we have been methodically building a marketing base beyond our traditional market on Vancouver Island and into the Greater Vancouver market over the past year.

We're now ready to launch a much more aggressive business development effort into a massive and underserved market (And we still have so much opportunity in our traditional Vancouver Island market) This is arguably the most exciting career opportunity we've ever had

That brings us toyou. You are the next critical member of our team with this mission to empower BC's businesses with their IT. We're super excited to meet you and have you join our team as our Business Development Specialist. The role is described in full here, but essentially, you're the lifeblood of the future of Smart Dolphins.

Moreover, you will dramatically impact all the new clients you will bring into our Smart Dolphins community in the coming years.

You need to show us why you are the one. You're a superhero and your time is now.


SMART DOLPHINS

We are proud to be a top-performing MSP (Managed Service Provider) passionate about helping SMBs achieve their IT and business goals.

Our comprehensive technology solutions and services empower our clients to succeed in today's fast-paced world.

Our team of Dolphins comprises highly skilled, experienced, and caring professionals who are deeply committed to their work, their team, and our company's mission.

We appreciate humility, coachability, and a willingness to learn and grow alongside experienced team members who support and guide each other in our Dolphin Lives.

We strive to create a fun, supportive, growth-filled workplace where everyone feels valued and driven to succeed.


JOB ESSENCE
The Business Development Specialist (BDS) at Smart Dolphins will be responsible for acquiring new MSP clients.

This sales-driven individual will use various tactics to connect with SMBs in our Victoria and Vancouver markets, foster trusting relationships and add many companies to our client base through a strong sales aptitude.

The BDS will also collaborate with the marketing team and be responsible for developing and executing a business development strategy, building relationships, and taking a consultative and partnership-oriented approach to sales that aligns with Smart Dolphins' brand promises and overall strategy.

As the BDS, you will also work with the operations team to ensure new clients onboard with the right expectations and a smooth transition that ensures long-term relationship success.

Overall, the BDS will be a proactive, strategic, and collaborative professional, passionate about business and technology and lives to help SMBs achieve their IT and business goals.

RESPONSIBILITIES

Consultative sales meetings with prospects:

• Disciplined use of our Sales Process with C-Level contacts at prospects to understand their IT needs, pain points, and goals. Presenting Smart Dolphins' solutions and services that align with their needs, emphasizing our brand promises and strong value proposition.
• Setting appropriate client expectations and helping facilitate a smooth onboarding process for new clients.
• Meetings are to be conducted remotely and in person.

Prospecting and lead generation:

• Use our goldmine of a database and continuously increase the quality and quantity of our known opportunities.

Lead nurturing:

• Continually engaging and warming prospects through creative, persistent, and valuable followups.
• Educating prospects and keeping Smart Dolphins positioned as a valuable and trusted IT partner, ultimately converting them into clients.

Networking, events and thought leadership activities:

• Building relationships with key influencers and decision-makers, building awareness of the Smart Dolphins brand, and staying immersed in the local business landscape.
• Associated travel between the two markets is required. Reliable vehicle is necessary.

Immersion in IT concepts and Smart Dolphins' approach with an ownership mindset.

• Continuously learning about the IT needs and challenges of SMBs, keeping current with industry trends that are most interesting to Clevel decision makers.
• Developing a deep understanding of Smart Dolphins' strategy, solutions, services and, of course, knowing our team of Caring Dolphins and their roles.
• Being open to coaching and constructive feedback and using these opportunities to find a better way to sell and market Smart Dolphins' services.

Documentation, Reporting and Analytics:

• Documenting activity and details of prospects, reporting rolerelated metr