Guest Services Administrator - Kitchener, Canada - Massage Addict Kitchener

Massage Addict Kitchener
Massage Addict Kitchener
Verified Company
Kitchener, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

We are looking for a Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude, the ability to work in a fast-paced environment and the desire/passion to contribute to company growth.


If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.


RESPONSIBILITIES

  • Provide outstanding client service; answering telephone calls and booking appointments
  • Welcome clients by greeting and orienting them to the Clinic upon arrival
  • Maintain a working knowledge of all Massage Addict services
  • Provide administrative support to the Clinic; forms and documentation for new and existing clients
  • Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guestfacing areas, including the reception area and treatment rooms.
  • Perform laundry duties

REQUIREMENTS & QUALIFICATIONS

  • 23 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
  • Superior verbal communication and telephone skills
  • Professional, good energy, calm, patient and friendly with great people skills
  • Excellent organization and multitasking skills and the ability to work in a fast paced environment

WHAT WE OFFER

  • Professional, fun environment with a passionate team of colleagues
  • Hourly wage plus commission

Job Types:
Part-time, Permanent


Salary:
$15.50 per hour


Schedule:

  • Evening shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

COVID-19 considerations:
WE supply PPE and since we are a healthcare clinic, we have very strong COVID protocols.


Application question(s):

  • What is your availability to work. (i.e. what days of week and what times). As well, can you please advise roughly how many hours you are looking for?

Experience:

- customer service: 2 years (preferred)

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