Guest Services Administrator - Kitchener, Canada - Massage Addict Kitchener
Massage Addict Kitchener
Kitchener, Canada
Verified Company
3 weeks ago
Description
We are looking for a Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude, the ability to work in a fast-paced environment and the desire/passion to contribute to company growth.
If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.
RESPONSIBILITIES
- Provide outstanding client service; answering telephone calls and booking appointments
- Welcome clients by greeting and orienting them to the Clinic upon arrival
- Maintain a working knowledge of all Massage Addict services
- Provide administrative support to the Clinic; forms and documentation for new and existing clients
- Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guestfacing areas, including the reception area and treatment rooms.
- Perform laundry duties
REQUIREMENTS & QUALIFICATIONS
- 23 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast paced environment
WHAT WE OFFER
- Professional, fun environment with a passionate team of colleagues
- Hourly wage plus commission
Job Types:
Part-time, Permanent
Salary:
$15.50 per hour
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
COVID-19 considerations:
WE supply PPE and since we are a healthcare clinic, we have very strong COVID protocols.
Application question(s):
- What is your availability to work. (i.e. what days of week and what times). As well, can you please advise roughly how many hours you are looking for?
Experience:
- customer service: 2 years (preferred)