Customer Service Representative - Penticton, Canada - Farm Business Consultants
Description
As the first point of contact with our Members, the
Customer Service Representative is a critical part of the FBC team.
If you appreciate growth and training opportunities, thrive on building relationships and helping others, and want to develop your career in tax and accounting, then this is the role for you.
Please note that this position will report directly in person to our Kelowna, BC branch office.
KEY RESPONSIBILITIES
- Provide exemplary customer service to FBC Members
- Collaborate with other team members/departments to manage and exceed Member expectations
- Prepare, review and file confidential documents, reports and other correspondence materials
QUALIFICATIONS
Education and Experience
- 2+ years of frontline customer service experience
KNOWLEDGE, SKILLS and ABILITIES
- Excellent written and verbal communication skills with welldeveloped telephone skills
- An aptitude for learning
- Superior organizational skills
- Superior time management skills with the ability to multitask and prioritize appropriately
- A working knowledge of MS Office
WHY FBC?
FBC Provides the Following:
- You will be eligible to participate in the following Benefits plans
- Medical, Dental, Life and Long-Term Disability
- Employee and Family Assistance Program
- Employee Referral Bonus
- Employee Member Discounts
- Health Spending Account
- Matching Savings
- Matching Giving
- Provides a competitive salary
- Comprehensive training and development and a supportive environment to ensure success in your career
- Career stability with a company that has been providing tax & bookkeeping services for 70+ years (and we all know taxes are not going away any time soon)
At FBC, we pride ourselves on working hard and producing excellent work while maintaining a respectful and professional work environment.
APPLY TODAY
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Benefits:
- Employee assistance program
- Extended health care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Penticton, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Frontline
Work Location:
In person
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