Reinsurance Branch Operations Manager, Canada - Toronto, Canada - Swiss RE

Swiss RE
Swiss RE
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

About the Role


You will be accountable in leading, overseeing and driving all governance activities and regulatory operational matters in compliance with applicable OSFI guidelines and Swiss Re Group standards and policies.

Operating in a hybrid environment, you will work at the Toronto office for at least 2 to 3 days a week.

- developing and managing a comprehensive operational strategy and framework to support the CEO, Country President, Branch Management and Location Head in their respective oversight responsibilities
- providing operational support to the Country President and Location Head on their management and oversight of the Canadian operating platform and the implementation of a robust Branch governance framework
- leading, coordinating and developing business continuity and resilience plans, and supporting the local Incident Management Team
- developing policies and protocols, managing business processes and local operational guidelines in line with global frameworks, standards and policies, including ensuring effective and timely completion of operational tasks and processes, opening and remediating self-raised operational incidents and issues, promoting good operational risk management practices and providing training and guidance as necessary
- tracking and managing industry association memberships, including tracking, registering and managing lobbying activities
- coordinating and supporting the implementation of the Branch Governance Framework and related processes, including managing meetings of Branch Management sub-committees or Branch operational committees
- in collaboration with Legal and Risk Management, monitoring regulatory developments, initiating and project-managing working groups, and coordinating and liaising with cross-functional teams, experts and stakeholders to address new regulatory requirements and ensure the Branch's adherence to all applicable laws and regulations
- in collaboration with Compliance, coordinating and administering the Branch's regulatory compliance management tool, managing and reporting on the annual compliance attestation process, and working with stakeholders on remediating any identified local control weaknesses or gaps
- maintaining and managing Branch processes and controls which address local re/insurance compliance risks in accordance with OSFI Guideline E-13, global compliance standards and Risk Control Self-Assessment (RCSA) framework and process, including overseeing the Branch's outsourcing/third party risk management framework and compliance with OSFI Guideline B-10, and leading effective due diligence and monitoring processes
- working effectively and collaboratively with the Branch's Regulatory Smart Circle (Legal, Compliance, Risk Management and Finance) to support Branch Management's oversight of the Canadian business operations and strategic, tactical and operational regulatory interactions with the Office of the Superintendent of Financial Institutions (OSFI) and provincial regulators
- under the direction of the Head of Operational Resilience and Governance (Line Manager) and guidance from senior operations experts and the Location Head, regularly liaising and working with and/or consulting key functions and experts, including Audit, Compliance, Finance, Governance, Legal, Risk Management, Tax, and functional/business owners, on various operational risks topics and processes
- providing comprehensive reports and timely status updates to the CEO, the Reinsurance Executive Team and Branch Management on cross-functional operational processes, operational issues/events, RCSA and Control Risk Behaviour assessments, compliance assessments, and regulatory and business operational initiatives
- performing other responsibilities, tasks and duties as assigned by the CEO, Country President and Location Head of Swiss Re in Canada as well as your Line Manager


About the Team


The L&H Operational Resilience & Governance team are made up of governance and operational experts who safeguard and enable the business to manage risks and ensure operational resilience.

It is an integrated unit within the Swiss Re Group that aligns governance, regulatory compliance, risk management and internal control efforts to create a comprehensive and cohesive approach to managing operational, legal and compliance risks.


About You

  • You have a solid understanding of the Canadian insurance/reinsurance/financial services industry.
  • You can work effectively in a complex matrix organization with diverse teams and individuals.
  • You have strong organizational, interpersonal, communication and negotiation skills with the ability to lead/influence others and negotiate effectively across functions and employees in all levels of seniority.
  • You are a strategic thinker and an analytics mastermind. You understand key business drivers and can tailor solutions to minimize operational risks and execute effectively in a matrix environment.
  • You are detailoriented b

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