Team Lead - Burnaby, Canada - Park Insurance

Park Insurance

Verified Company

Burnaby, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE
We are a dynamic, independent insurance brokerage providing auto, personal lines, and commercial insurance.

With three thriving locations in Burnaby, BC, our roots are deeply embedded in our commitment to both our employees and customers.

Learn more about our story.

WHO YOU ARE

As a Team Lead at our Hastings retail location in Burnaby, you play a pivotal role in our insurance brokerage.

You are a seasoned professional who excels in building and maintaining long-term relationships with clients. You possess the ability to convey complex information in a clear, understandable manner.

Your excellent communication skills, both written and verbal, empower our customers to make confident and informed decisions about their insurance needs.

Qualifications:

Minimum Level 2 Insurance Broker license in British Columbia.
A minimum of 5 years of experience in the insurance industry.
At least 3 years in a Team Lead or supervisory role.
A strong passion for assisting others.
Thrives in a teamoriented environment.
Adaptable in a fastpaced, dynamic setting.
Committed to the growth of Park Insurance, your personal development, and supporting the company culture.

WHAT YOU'LL DO
In this key role, you will oversee the daily operations of our Hastings retail location, filling in for our full-time permanent office manager who is currently on leave

Your responsibilities will include:

Supervision: Leading and guiding your team to success.
Batching/Inventory: Managing batching and inventory procedures efficiently.
Scheduling: Creating and maintaining the monthly staff schedule, running bimonthly team meetings.
Office Management: Handling basic office management duties to ensure smooth operations.
Communication: Acting as a liaison with the Chief Personal Lines Officer.
Sales and

Customer Service:

Managing and servicing client files, ensuring exceptional customer experiences including new business and renewals for ICBC, optional auto insurance, travel insurance and all other Personal Lines insurance.

WHAT WE OFFER

5 days per week; Monday Friday schedule; either 9am to 5pm or 10am to 6pm and 1 rotating Saturday every 3 weeks
Competitive compensation
3 weeks paid vacation
Comprehensive medical plan (100%); Dental plan (80%)
Health and Wellness program; 10 sick days; 2 personal days; 20minutes per day for wellness activities; coverage includes optometry, physiotherapy
Licensing fees are paid 100%
Employee discounts on home and auto insurance
Employee referral program
Educational reimbursement program; certification upgrades are paid 50% up front and remainder on successful completion
Inhouse education programs with a focus on personal development
Emphasis on career growth with opportunities for advancement
Positive, empowering, family atmosphere quarterly challenges, biannual staff appreciation events, anniversary lunches and lots of other fun staff events
Commitment to Diversity, Equity, and Inclusion: Learn More

We will invest in you. We will encourage and support your professional and personal development.