Animal Control Officer 1 - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job ID: 31437

Job Category:
Animal Care & Control

Division & Section:
Municipal Licensing & Standards, MLS Toronto Animal Services

Work Location:
Etobicoke Civic Centre, 399 The West Mall

Job Type & Duration:2 Permanent Vacancies

Hourly Rate:
$43.05

Hours & Shift Information: 10-12 hours, 7 days rotating, 80 hours in a 2 week period

Affiliation:
L416 Outside

Number of Positions Open: 2

Posting Period: 21-MAR-2023 to 04-APR-2023

Major Responsibilities:

Conducts and oversees complex sensitive and confidential investigations relating to City of Toronto Municipal Code Chapters, City bylaws and provincial statues.
Conducts objective, fair, thorough, unbiased and timely investigations and gathers evidence, review files and gathers necessary information to identify relevant issues.
Leads, directs and defines the priority and scope of investigations; develops plans of action, provides effective guidance and work instruction for day to day activities to Animal Control Officers
Drafts investigation plans for consultation and early identification of issues by assessing the scope and determining the methodology and techniques required to carry out a thorough, objective and effective investigation with a focus on rigorous factfinding, fairness, timelines and attention to detail.
Coordinates list of people to be interviewed, communicates with complainants and conduct son site interviews and inspections to gather evidence using a variety of interviewing techniques and records statements.
Analyzes all evidence and findings collected during an investigation, recommends appropriate steps after the investigation; including identification and analysis of any legal/regulatory issues and identifies potential investigative barriers and recommends solutions.
Writes detailed, high quality reports and correspondence setting out facts of a case cogently, objectively and accurately and in appropriate detail, followed by a wellreasoned analysis and objective assessment of the evidence.
Assesses current cases for potential early or alternative resolution and takes appropriate steps to facilitate resolution.
Leads or participates as a team member on complex investigations from inception to completion, ensuring investigation is completed thoroughly and in a timely manner.
Oversees, maintains, and closes assigned files in accordance with organizational standards including meeting established timelines and deadlines.
Establishes good working relationships with all stakeholders including complainants, agencies boards and commissions.
Shares relevant information with other investigators and Animal Control Officers.
Exercises independent judgment in the field. Consults with manager and/or legal services for guidance where appropriate.
Appears in court as an expert municipal witness to present testimony and evidence.
Provides humane and skilled capture, handling and restraint of domestic, exotic and wild animals, transports animals safely to shelters or other locations including sick and injured animals, and animals that present a risk to public safety.
Provides care of animals in custody, including feeding/watering, and observing and reporting health and behaviour conditions. Administers animal health requirements, assists and/or performs euthanasia under the direction of the Veterinarian.
Participates in the delivery of public education programs and animal services events.
Promotes responsible pet ownership through the delivery of animal services programs.
Utilizes computer systems for case management, data input, information retrieval, and other information technologies related to animal services.
Completes all requisite inspections to ensure sanitation and organization of the work location, animal services equipment, supplies, and vehicles, to meet all health and safety standards.
Trains staff in all aspects of field operations and provides feedback on performance.
Issues Orders to Comply, Part I and Part III processes of the Provincial Offences Act for noncompliance of the Toronto Municipal Code, Dog Owners' Liability Act, and other City bylaws.
Performs work in a safe, efficient and courteous manner.

Key Qualifications:

Postsecondary education in a related discipline (i.e. Law enforcement, Municipal bylaw and/or Criminology).
Postsecondary education (certification or diploma) in animal care from recognized institution or the approved equivalent combination of education and/or experience.
Considerable experience working directly with animals.
Must possess and maintain a valid Province of Ontario, Class "G" Driver's License, and must have the ability to obtain the required City Operator's permit for assigned vehicle(s) and equipment(s).

You must also have:

Good physical condition, strength and agility are required for all aspects of the Animal Control Officer position 1, including long amounts of time spent