Clinical Clerical Assistant - Mississauga, Canada - Trillium Health Partners
Description
Job Description:
NON UNION | Clinical Clerical Assistant | Outpatient Oncology
Position:
Clinic Clerical Assistant - Outpatient Oncology
File #:
Status:
Permanent Part Time
Wage:
$21.86 to $27.29
Department:
Outpatient Oncology
Hours of Work/Shifts:
Monday - Friday , , and
Site:
Credit Valley Hospital
Posted:
July 31st, 2023
Internal Deadline:
August 7th, 2023
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada.
Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission
:
A New Kind of Health Care for a Healthier Community
When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers.
Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.
At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety.
The Clinic Clerical Assistant provides clerical support for reception; new referrals processing and information management; patient adminstrative services, ensures the clerical administration and operation of the patient services department/clinic; and performs other duties consistent with the job classification as required.
JOB DUTIES & RESPONSIBILITIES:
Reception
- Greets patients, visitors and staff, directing them to appropriate personnel and/or destination/room, providing assistance as required.
- Registers patients, confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate.
- Explains hospital/department policy and procedures to patients, visitors and staff as necessary (including infection prevention and control).
- Answers the telephone, sends/received faxes, responding to enquiries within scope of authority, or, directing to most appropriate person.
- Takes, prioritizes and relays messages for staff and/or patients. Locates staff, pages healthcare professionals as required.
- Open, sort and distribute incoming mail and other materials.
New referrals processing and information management
- Receives and logs incoming referrals, reviews for completion, follows up as required.
- Creates and maintains charts. Ensures required forms are received, completed correctly and put into patient file.
- Enters patient information and appointments into required databases, updates with appointment and other medical information
- Makes reminder phone calls for next day appointments
- Assists new patients completing required questionnaire, responding to questions within scope of authority.
- Prepares and updates patient charts with lab reports, test results and other pertinent information. Scans and copies chart and other information as required.
- Ensures patient discharged are processed and charts are sent to Health Records
Patient Administrative Services
- Books outpatient new and follow up appointments, triaging referrals as appropriate. Cancels appointments and follows up with other patients for rescheduling of visit.
- Explains test/visit preparations as required within scope of authority.
- Liaises with internal departments and external healthcare facilities to book/cancel tests, appointments.
- Books interpreters for patients as needed.
- Arranges for transportation for patients as required (eg. those staying in nursing homes).
- Transcribes and enters physician orders including medication, lab and imaging orders and other patient information into appropriate system
- Enters data including appointment requests, discharge documentation. nursing acuity/workload assessments as required.
- Notifies appropriate personnel of patient movement, cancellations, appointments and other patient information in a timely and accurate manner.
Ensures efficient clerical administration and operation of the department within scope of authority
- Prepares clinic lists, identifies orders needed as required.
- Enters and maintains payroll records (include sick and vacation requests).
- Creating and managing
More jobs from Trillium Health Partners
-
Clinical Manager, Seniors' Services
Mississauga, Canada - 5 days ago
-
Patient Services Representative
Mississauga, Canada - 1 week ago
-
Cook
Mississauga, Canada - 1 week ago
-
Patient Service Representative
Mississauga, Canada - 1 week ago
-
Manager, Financial Accounting
Mississauga, Canada - 1 week ago
-
Pharmacy Technician
Mississauga, Canada - 2 days ago