Furniture Specialist - Saskatoon, Canada - Concept3 Business Interiors

Description

POSITION PROFILE & COMPENSATION

FURNITURE SPECIALIST
General Job Description

The primary function of this position is to develop customer relationships and to secure customer orders for products and services offered by C3BI.

To work with all C3BI team members to process, verify, and track all customer furniture and service orders, to coordinate and track the furniture installations and deficiencies of those orders, to invoice & collect payment for those orders, and to provide general administrative support to Management as required.

The primary goal of this position is to drive customer satisfaction by ensuring the expectations of all customers are exceeded through product recommendations, specifications, pricing through project completion for all products and services purchased.

Primary Responsibilities May Include but not limited to:

• Assist Administration & Management with accounting duties related to sales (purchase orders, client invoicing, accounts receivables, deficiencies etc.) where necessary
• Manage current customer relationships
• Develop new customer opportunities
• Develop and maintain relationships with furniture vendors
• Assist vendors with market development
• Maintain accurate records, files and forms related to all sales activities.
• Place, track, confirm accuracy of & maintain accurate records of all furniture orders placed with suppliers.
• Coordinate & manage furniture installations with clients and furniture coordinator
• Assist with all furniture deficiency & freight damage claims with manufacturers and suppliers as required
• General office management
• Maintain up to date and accurate records of furniture inventory & furniture literature library
• Regularly update and keep current customer records in the CRM program
• Sourcing of furniture product & pricing and provide quotes for customers, sales and management upon request
• Compile, analyze and report on sales data as requested by management.
• Coordinate customer meetings, events, and presentations.
• Provide timely, reactive and proactive resource support for miscellaneous projects & duties as assigned by Management.
• Facilitate the preparation and distribution of marketing promotions
• Become familiar with programs to potentially review and revise furniture quotes and specification drawings (20/20, Cap Studio, Giza and other software).
• Portray professionalism in both conduct and attire.

Architecture & Design Industry Responsibilities

• You will serve as C3BI's primary representative to the Architecture & Design (A&D) industry in Saskatchewan, in this capacity some of your responsibilities include, but are not limited to:
• Staying up-to-date with current product development from our manufacturing partners
• Organizing product launches and demos for the A&D industry
• Entertaining members of the A&D industry
• Otherwise developing commercial relationships with members of the A&D industry
• Projects that arise from your work in the A&D industry may be pooled and distributed to other C3BI sales representatives at the discretion of management

Hours of Work

• A 40 hour work week is to be fulfilled Monday
• Friday during our regular business hours of 7:30am 4:30pm or as determined with your supervisor
• Lunch hour of 1 hour daily time to be negotiated
• Due to the nature of our business, hours of work may occasionally include evenings and weekends as required
• Some travel may be required throughout the year for day to day sales activities, training or company functions and meetings.

Pay Cycles and Holidays

• Commission calculations will be completed on a monthly schedule and will be paid via direct deposit on last day of each month for the previous months sales. i.e. commission for Sales invoiced in March will be paid April 30th.
• Payroll calculations will be completed on a semimonthly schedule and wages will be paid via direct deposit on or near the 15thand last day of every month
• All CRA, CCP and EI source payroll deductions will be calculated for every pay period as required by law
• Vacation pay is included in the sales commission compensation schedule (see compensation for details)

Annual performance reviews will be completed.


Benefits - Health - RSP

_Health_

C3BI is pleased to offer all employees a mandatory benefits package, our benefits provider is Group Medical Services, a sample benefits package is enclosed for review.

The benefits package is made available to you on a 50/50 cost shared basis.


_RSP_

C3BI is pleased to offer all employees a mandatory RSP contribution package, our RSP provider and manager is Investors Group.

Each employee will have 3% of gross earnings deducted and invested in their individual RSP account monthly, C3BI will provide a matching contribution of 3% of gross earnings to each employee monthly.

Employees may wish to increase their monthly RSP contribution % of earnings but the C3BI matching contribution will remain at a maximum of 3%