IT Reporting Analyst - Greater Toronto Area, Canada - SinglePoint Group International

SinglePoint Group International

Verified Company

Greater Toronto Area, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you ready to leverage your IT expertise to drive meaningful business decisions? We're seeking a dynamic IT Reporting Analyst to join our team and play a pivotal role in designing and delivering reports that empower both internal stakeholders and clients.

If you're passionate about data-driven insights and thrive in a collaborative environment, this opportunity is for you

Core Responsibilities:

Collaborate with business leaders to design and construct reports that drive strategic decisionmaking internally and for our valued clients.
Implement automated processes to generate and distribute daily business reports to both internal and external stakeholders.
Proactively monitor IT processes to ensure the reliable production and delivery of reports, ensuring operational excellence.
Provide tier 2 support for reporting and datarelated incidents, contributing to root cause analysis and postincident reviews.
Conduct regular data audits to ensure accuracy, completeness, and compliance with company policies.
Support evidence gathering for audits and reviews related to IT reporting, including Client, SOC, PCI, and ISO.
Develop and maintain technical and user documentation to facilitate efficient operations.
Contribute to special projects as assigned, bringing your expertise to diverse challenges.

Role Requirements:

Proficiency with Microsoft O365, including Power Automate, to streamline processes and enhance productivity.
Some experience working with SQL to manipulate and extract data efficiently.
Familiarity with SSRS and/or Crystal Reports is advantageous, but not required.
Ability to think creatively and present data in a compelling and actionable manner for diverse stakeholders.
A fast learner with an inquisitive mindset, eager to expand software development and data presentation skills.
Strong project management skills, with the ability to prioritize and manage multiple tasks effectively.
Excellent troubleshooting and problemsolving abilities to address challenges promptly.
Exceptional communication and customer service skills to interact effectively with stakeholders at all levels.

Compensation

This entrylevel role salary will align with qualifications and experience ($40,000$45,000/annum)

How to Apply

Here's the good stuff about us

You'll make an impact. We're not afraid to give you an opportunity to be successful and make a difference immediately

We've got big plans, but we're a small team. At SinglePoint, you're not going to get lost in the crowd. Report directly to the Head of Finance and interact with C-level executives daily

We have fun. Anyone can offer casual work environment, flexible hours, and benefits. We can offer that and a place where everyone is as passionate as you

We're passionate about what we do. SinglePoint employees understand our clients because they are why we exist. We have a personal commitment in providing the best possible results and service

We get that there is no spoon. We encourage and support each other in creating new ideas and opportunities by paying attention to the world out there, using our imagination, experimenting, and learning from success and failure

We value irreverence. We want you to be yourself, speak your mind, lead by example, and know that nothing here is above question

There is value in what we do. We're the experts and we provide a critical service to clients across North America