Night Auditor - Canmore, Canada - Stoneridge Mountain Resort

Description

Stoneridge Mountain Resort Canmore is currently hiring for a Night Auditor.
Night Auditor plays a vital role in managing the overnight front desk operations.


Responsibilities for this role include:

• Greeting all guests and owners in a friendly and professional manner
• Completing end of day procedures
• Preparing various reports for management & accounting department
• Accurately run end of day closing operations for applicable business units
• Balancing debit and credit transactions
• Processing check in and check outs
• Preparing arrival documents
• Creating reservations and processing special requests
• Handling all guest complaints and concerns in a timely and professional manner, keeping the appropriate Manager informed or involving Manager as needed
• Handling financial transactions including cash, debit, and credit tenders, with confidentiality in mind
• Always maintaining a clean and organized workspace, ensuring front desk is always stocked with office supplies
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.
• Other relevant and related duties as assigned

Supportive Functions

• 1 year of front desk experience, preference given to those with overnight experience
• Strong verbal and written English communication skills
• Committed to delivering the highest level of guest service and satisfaction
• Ability to productively work unsupervised, maintaining a constant sense of urgency
• Great organizational, multitasking and problemsolving skills
• Ability to work a variety of shifts including nights, weekdays, weekends, and holidays
• Be professional, responsible and mature in conduct and behavior
• Be selfmotivated and use time wisely
• Communicate pertinent information
• Respond positively to new ideas

What you can expect from us:

• A positive, open working environment with a stable, loyal team who love to promote inclusivity while having fun at work
• A growing company with opportunities for advancement, relocation, and development
• A benefits package, for qualifying employees, that includes dental and medical coverage

Knowledge, Skills and Abilities
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Job Types:
Full-time, Permanent


Salary:
From $20.50 per hour


Benefits:

• Dental care
• Extended health care
• Onsite parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Night shift

Ability to commute/relocate:

• CANMORE, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location:
One location