Executive Assistant - Vancouver, Canada - Hyatt Regency Vancouver

Hyatt Regency Vancouver

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

Discounted lodging accommodations at Hyatt worldwide
Discounts on food and beverage
Discounted transit passes
Discounted parking
Wellbeing programs
Recognition programs
Tuition reimbursement
Excellent training and professional development
Employer RRSP matching
Extended Health Benefits for you and your dependents

Hyatt Regency Vancouver is seeking a dedicated, professional, detail-oriented individual to join our team as
an Executive Assistant to the General Manager.

This position is expected to start in
January 2024.

The Executive Assistant plays a critical role in assisting the General Manager and Director of Operations in confidential and high-level administrative support.

This role is required to be onsite and must be flexible with the occasional early or late shift.

Salary range:
$57,000 - $60,000 per year

Responsibilities include but not limited to:

Assisting the General Manager and Director of Operations with administrative tasks while maintaining strict confidentiality
Answering all incoming calls to the Executive Office
Managing calendars, travel schedules/itineraries and appointments as required
Responsible for generating specific Executive reports as assigned by the General Manager and Director of Operations
Organizing and administering nondisclosure agreements and other documents
Assisting General Manager and Director of Operations with key projects related to hotel operations as assigned
Corresponding with guests, VIPs, and World of Hyatt members with their inquiries and requests from prearrival or during the stay.
Handling VIP reservations, welcome amenities, and scheduling meet and greets as required
Maintaining positive relationships with all guests/clients
Updating guest profile notes and traces for future arrivals of returning guests.
Maintaining a complete knowledge at all times of:
All hotel features/services, hours of operation
All room types, numbers, layout, décor, appointments and location
All room rates, special packages and promotions
World of Hyatt (Loyalty program)
Delivering superior guest service to guests that contact the Executive office, either inperson or by phone, and ensuring appropriate follow up and resolution to all inquiries and concerns
Attending meetings to take minutes and distribute as needed
Receiving and reading daily mail, paying special attention to items requiring immediate attention. Prepare outgoing mail and special mailings as assigned
Maintaining and organizing all files and records up to date
Planning and scheduling meetings and appointments
Managing projects and conducting research
Preparing and editing correspondences, reports, and presentations
Assisting Operations teams with variety of ad hoc projects
Gatekeeper for all incoming and outgoing gift certificates on trade outs and barters
May be required to assist other administrative staff in the performance of their duties from time to time

Being part of our Hyatt Regency Vancouver family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity.

At Hyatt, diversity, equity and inclusion are at the core of our purpose, _to care for people so they can be their best_.

In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xwməθkwəy̓əm (Musqueam), skwxwú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations).

Finally, we acknowledge all Nations - Indigenous and non - who live, work and play on this land, and who honor and celebrate this territory.

This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization.

Qualifications:

Qualifications