technical support analyst - Surrey, Canada - Saber Well Consulting Ltd.

    Saber Well Consulting Ltd.
    Saber Well Consulting Ltd. Surrey, Canada

    2 weeks ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: Experience an asset
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Provide customer service
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 hours per week