Library Assistant - Oakville, Canada - Town of Oakville

Town of Oakville

Verified Company

Oakville, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position 1:

Employment Status:
Permanent Part-Time (CUPE 5348)
Hours: 20 hours per week with availability to work all shifts - days, evenings, and weekends

Location:
Glen Abbey branch

Position 2:

Employment Status:
Permanent Part-Time (CUPE 5348)
Hours: 22 hours per week with availability to work all shifts - days, evenings, and weekends

Location:
Iroquois Ridge branch

Position 3:

Employment Status:
Permanent Part-Time (CUPE 5348)
Hours: 19 hours per week with availability to work all shifts - days, evenings, and weekends

Location:
White Oaks branch

Do you have a passion for knowledge and excellent customer service skills? Oakville Public Library has seven library branches that are dedicated to serving the diverse community of Oakville. In this role, you'll support the public, collection and library operations within a branch to provide services that strive to Inspire Oakville.

What you'll do

As a Library Assistant you will:

Deliver excellent service to customers of all ages by adhering to the AODA's Customer Service Standard
Open and close library according to OPL procedures
Empty book drop and/or sorter; check in library materials using RFID technology and transfer materials to carts for shelving
Sort, shelve and shelfread library material; organize and maintain shelves in proper sequence to ensure accuracy and accessibility to materials
Ensure RFID tags are on library materials and remain active while on shelves
Operate and troubleshoot sorting equipment and resolve exceptions related to sorter
Generate, pull and process collection maintenance lists such as holds request list, missing and lost lists
Identify collection issues such as damaged materials
Answer directional questions
Direct customers to appropriate staff for assistance
Understand and promote OPL resources, programs and services
Assist with orientation and training of new staff as required
Assist with room setup for OPL programs and external room bookings
Perform general tidyup and maintenance of branch; clean public computers and replenish supplies
Develop new skills and participate in professional development opportunities
Participate on internal and/or external committees as required
Work in compliance with the provisions of the Occupational Health & Safety Act, the Workplace Safety and Insurance Act, other relevant health and safety legislation, and the Oakville Public Library's Health & Safety Program
Perform other duties as assigned

Is this a good fit for you?

We're looking for someone who can:

Provide excellent customer service to both internal and external customers
Communicate effectively, both written and verbal, with good working knowledge of English
Understand and follow written instructions
Exercise good judgment and decision making skills
Multitask and work accurately in a busy environment
Respond effectively to change
Work independently and as part of a team
Work flexible assignments and a flexible schedule, including morning, afternoon, evening, and weekend shifts
Handle the physical requirements of the job include lifting library materials, reaching to place materials on shelves, pushing carts, and frequent standing, walking and bending

Your experience and educational background:

Secondary school diploma with a minimum of 1 year related work experience in a customer service environment, preferably in a library environment
Experience with Symphony integrated library systems, Microsoft Office Suite and RFID technology would be considered an asset

Who are we?
Oakville Public Library strives to fulfill our mission of cultivating discovery and creativity in every phase of life.

We are focused on exceptional customer service to meet the needs of the children, youth, adults, and seniors utilizing our physical or online services.

We continue to be agile in our mandate to meet the needs of the residents of Oakville.

What's it like to work at Oakville Public Library?
It's challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth.

Every day, we commit to providing access to tangible resources and programs that inspire, encourage, and provoke thought for the residents of Oakville.

A Police Record Check will be required for all employees and volunteers of the Oakville Public Library.

Successful applicants must submit the Police Record Check (dated within the last six months) prior to or on the first day of employment.