Showroom Sales/design Consultant - Guelph, Canada - Graniteworx Inc.

Graniteworx Inc.

Verified Company

Guelph, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As a
Showroom Sales/Design Consultant, you will utilize your expertise to assist our valued customers with selecting colours for their Granite, Quartz, Marble or Porcelain countertops.

You will also assist with recommending appropriate sinks, faucets, etc. to best match each individual customers' needs. The successful applicant will be professional in personal presentation and possess exceptional customer service and people skills.

About Graniteworx Inc.
Graniteworx Inc. is a family-owned business producing premium quality countertops for builders, renovators and home owners.

As the region's largest supplier of countertops, we have a long history of helping our customers turn their dream spaces into reality.

Responsibilities:

Provide exceptional customer service by greeting and assisting customers upon entry to the showroom

Assist in selecting products which are best suited to the needs of each individual customer

Prepare quotes for customers upon completion of design consultation including discussion of warranties, basic care and maintenance of stone surfaces, etc.

Follow-up with prospective customers to secure sales

Assist with maintaining accurate pricing details in the system

Recommend new products which should be brought in to showroom and assist with organizing displays, etc.

Regularly check and verify inventory levels to ensure that in-stock items are available to customers

Answer incoming customer phone calls, provide information where needed or take and relay messages to other employees

Expedite the resolution of any customer issues or complaints

Assist Project Coordinator and General Manager with any special projects as required

Requirements:

Must be able to work retail hours including Saturdays

Exceptional customer service, communication, problem-solving and people skills

Previous experience in kitchen and bath industry or design experience would be an asset

Excellent organization skills and the ability to multi-task

Self-starter who is able to work in a fast paced environment with great attention to detail

Dependable, resourceful, friendly and customer-oriented

Knowledge of Windows-based computer software

What We Offer at Graniteworx (GX)