Permanent Manager, Human Resources - Hamilton, Canada - Local Health Integration Network

Sophia Lee

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Sophia Lee

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Description

Position Summary:


Responsible for managing Labour Relations and Recruitment portfolios includeing: contract administration and union relationships with OPSEU and ONA staff, as well as management responsibilities related to planning, implementing and evaluating recruitment practices.


Core Duties - Responsibilities:

Contract Administration

  • Management, categorization and reporting for grievances and referrals to arbitration
  • Partnership with Home & Community Care in the resolution of Professional Responsibility Complaints

Union Relationships

  • Manages and supports collaborative relationships with Bargaining Unit representatives
  • Leads and/or attends all meetings involving the Bargaining Unit Presidents or representatives
  • Conducts monthly meetings with ONA and OPSEU bargaining unit presidents and other representatives as appropriate
  • Leads quarterly Labour Management Meetings

Recruitment

  • Responsible for the overall management and oversight of the internal and external recruitment processes
  • Ensures all positions are posted accurately and consistently across all branches
  • Responsible for ensuring HR policies and procedures are upheld related to recruitment, especially as related to the Collective Agreements
  • Responsible for creating an annual recruitment plan to meet the operational and strategic needs of the organization
  • Oversees orientation and onboarding of all new hires
  • Assists in the creation of job descriptions and interview guides, as required
  • Ensures recruitment processes adhere to Employment Standards and Human Rights legislation

HRIS/Reporting

  • Prepares reports as required relating to Labour Relations issues and as part of the Collective Bargaining process
  • Develops and implements reporting strategies in order to further organizational goals particularly related to Labour Relations issues

Other Related Activities related to this Portfolio

  • Recommends Labour Relations and Recruitment strategies
  • Manages projects and programs related to the portfolio
  • Provides consultation as required on a range of issues relating to employees in the bargaining unit and provides consultation to the HCCSS management team on Labour Relations and Recruitment concerns
  • Oversees drafting of applicable policies and procedures and other written communication and agreements
  • Represents HCCSS on internal and external Committees as assigned
  • Leads and/or participates in and demonstrates an understanding of quality, risk and patient safety principles and practices.
  • Follows all safe work practices and procedures and immediately communicates any activity or action, which may constitute a risk to quality, and patient safety.
  • Develops, implements and advises on quality Human Resources policies and practices based on progressive Human Resource Management and global best practices
  • Ensures the delivery of meaningful, timely, accurate and comprehensive employee services and programs
  • Ensures the confidentiality of all employee records, financial settlements, investigation reports, grievance files and negotiation planning documents
  • Conducts performance appraisals and provides support and direction to help staff achieve their objectives
  • Performs other duties/responsibilities as assigned

Patient Safety

  • Promotes patient safety in alignment with the Vision, Mission, Values and Strategic Directions of HCCSS
  • Works within the basic principles of patient safety by doing the right thing for the right patient, using the right method at the right time
  • Adheres to HCCSS's patient safety policies and procedures

Qualifications:

Education:


  • A university degree in Business Administration, Human Resources, Labour Relations or related field or equivalent combination of training and experience
  • A CHRL designation preferred

Preferred Experience:


  • 35 years' experience in progressively responsible, Human Resources/Labour Relations positions
  • 23 years' experience in a management role

Skills & Abilities:

  • Widely and varied Labour Relations experience working in an unionized environment
  • Strong (broad based) Generalist HR background; high level of professionalism, discretion and confidentiality
  • Excellent interpersonal skills with diverse internal and external stakeholders; ability to establish effective working relations within a unionized workplace
  • Strong program/project management skills and accountability
  • Superior Customer Service orientation
  • Excellent written and verbal communication skills
  • Results focused; ensures metrics are achieved
  • Knowledge of applicable employment related legislation
  • Ability to research and draft policy and procedures
  • Strong analytical skills
  • Excellent problemsolving and decision making skills
  • Organized; ability to prioritize with little notice in response to emergent issues; strong attention to detail
  • Ability to work independently as well as in a team setting
  • Strong consultation, facilitation and negotiation skills

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