Food Beverage - Banff, Canada - Canadian Rocky Mountain Resorts

    Canadian Rocky Mountain Resorts
    Canadian Rocky Mountain Resorts Banff, Canada

    2 weeks ago

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    Description

    Food and Beverage Supervisor - Buffalo Mountain Lodge

  • Buffalo Mountain Lodge, Banff AB
  • Food Beverage
  • Primary Function

    As a Food and Beverage Supervisor, your primary goal is to supervise F&B operations efficiently and profitably, upholding the highest standards of quality and service. Your role encompasses various facets, including training servers, hosts, and potentially runners and bussers, contributing to a welcoming atmosphere for guests.

    Reports to Food and Beverage Manager Hours As Required Duties & Responsibilities
  • Supervise front-of-house activities across multiple outlets.
  • Train, coach and mentor servers, bartenders, hosts on standards
  • Model exemplary customer service and problem resolution
  • Support kitchen operations and relationships
  • Control labor costs, monitor budgets and sales.
  • Enforce policies around supplies inventory, cash handling, etc.
  • Maintain health and safety compliance in the workplace.
  • Communicate clearly on guest feedback, incidents, challenges.
  • Perform hands-on duties like serving, bartending, bussing, conference setup and tear down as needed.
  • Experience
  • Restaurant supervisory experience preferred.
  • Outstanding interpersonal and leadership abilities
  • Knowledge of service standards and hospitality trends
  • Scheduling, budgeting and inventory management skills
  • Exceptional communication and collaboration
  • Knowledge of Squirrel (asset), sommelier certification (asset)
  • Able to work variable shifts; stand for long periods.