bilingual inside sales representative - Gloucester, Canada - Ideal Roofing Company Limited

Description

Ideal Roofing is a leading manufacturer of metal roofing and siding, steel building products, steel decking, steel roofing shingles, steel roofing tiles, roofing and siding trims and flashings.

Thus Ideal Roofing offers a building envelope for virtually any kind of building, either agricultural, commercial, industrial, institutional or residential.

We are looking for dynamic, enthusiastic, results oriented candidates to join our Inside sales team in Ottawa. We offer competitive wages and great benefits plus some extra fringe benefits like paid time off during plant closure through Christmas and New year

An integral part of this position is the ability to continue Ideal Roofing's long established reputation for service excellence to our customers through these primary accountabilities.

Handle customer quote requests and submit quotes within deadlines
Answer product questions, calculate and provide quotations and research product information to close new sales and to meet customer order requirements
Communicate any delays or problems with delivery and make suggestions for alternative options when necessary
Resolve customer service problems and complaints
Cold calling
Develop and maintain strong customer relationships
Recommending materials and accessories; and
Supporting our outside sales team


Qualifications:
Must be fluent in French and English (Written and Spoken)
Excellent listening, oral and written communication skills
Knowledge of Steel Service products an asset
Skilled in planning, organization and goal setting
Ability to control costs and effectively solve problems
Ability to multi-task, remain focused, and positive and deliver results under pressure
College degree in business, engineering or related discipline
Computer basics in windows, Excel, Word, Email and Internet
Previous experience in customer service or sales an asset


Benefits :
Company Pension plan
On-site parking
Dental Care
Disability insurance
Employee assistance program for employee and their family
Extended Health Care
Life Insurance
Paid time off
Wellness program
and much more

Ideal Roofing Company Ltd. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

MONDAY TO FRIDAY 8AM-5PM