Commercial Account Manager - Toronto, Canada - Shell

Shell

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

The Role:

What's the Role

Shell Canada is currently seeking a Lubricants Commercial Account Manager to join our Downstream Commercial Business Team.

The NA Lubricants Market is mature and highly competitive and represents a significant opportunity to delivering the growth aspirations for Shell.

The role of the Account Manager is to develop and grow customer relationships in the National and Regional B2C Lubricants Sectors in Canada.

The Account Manager will deliver Shell's strategic growth plans and achieve "best in class" financial results through strong leadership, a ONE team approach and a focus on keeping the customer at the epicenter of everything they do.

A learner mindset and commercial acumen are key to delivering Shell's strategic goal to be the world's most competitive and innovative lubricants business.

General Responsibilities:

Identify, qualify, negotiate, and win new business within B2C channels; Auto/HD OEM Dealers; Fast Fit; Regional Accounts
Deliver volume and margin in line with business objectives and rules of winning through acquiring organic new business and by expanding business with current customers
Strengthen Shell brands and increase market share in respective markets
Network and negotiate with large Multiple Operating Groups (both private entities and publicly traded organizations) to deliver volume and margin targets with a focus on premium products
Manage and fill pipeline with qualifying accounts, identify these accounts through networking, resources, and cold calling
Plan customer calls and visits to provide the appropriate level of service to existing and new customers with a focus on retaining / expanding existing business relationships and acquiring new business relationships
Understand market and competitive business activity, needs of customers; provide information and advice on products and services
Effectively implement national promotions and marketing initiatives with customers.
Be responsible and proactive in HSSE issues that affect the individuals, field environment and customers
For new and existing customers, define and regularly review relevant customer relationship, credit control duties will be required, as will difficult conversations surrounding shortfalls and contractual penalties
Carry out negotiations with customers, preparing insights, quotations and proposals, agree on all operational requirements (including price, contract, payment terms and services)
Ensure all service providers carry out the agreed terms

Please Note:
This is a virtual/remote role which includes 40%-50% business travel in assigned markets

Skills & Requirements:

Must have legal authorization to work in Canada on a fulltime basis for anyone other than the current employer
Preferred with bachelor's degree in any related field or equivalent
Minimum of three (3) years sales experience from Commercial Sales with field value selling and P&L accountability
Demonstrated ability to grow sales periodoverperiod, Volume, Market Share, and Profitability
Proven experience developing and negotiating multiyear sales agreements
Proven experience with strategic marketbased pricing experience maximizing profitability
Ease in dealing with project, departmental, and executive level stakeholders, and leading complex negotiations through various levels of the organization
Proficient MS Office Software skills, proven communication excellence, leveraging communication tools, and selfsufficient visual communications supporting offers
Valid driver's license

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