No more applications are being accepted for this job
- The ideal candidate should have experience implementing customer services processes for a manufacturing client from a technology and non-technology standpoint
- One of Millenilink's clients is hiring a Services Lead to help implement various service processes for a global manufacturing client based on industry best practices. These services include various areas including sales services, order management, depot repair, field services, tele-services, depot repair, returns authorization, return order management and more. The successful candidate must have excellent experience implementing these processes based on optimizing for the best customer experience and include people, process and technology as part of their solution recommendations. Experience with Zendesk is an asset.
Remote Customer Service Team Lead - Canada - Millenilink
Description
Founder & CEO - Millenilink | Hiring top technical talent for organizations on their digital transformation journeyProcess design and implementation experience with sales services, order management, returns processes, field services, tele-services, depot repair and more.
Experience working with the business to understand the requirements and make recommendations based on best practices to improve service levelsExperience implementing Services solutions
Ability to communicate with technology teams, business and senior management
Seniority level Mid-Senior level
Employment type Contract
Job function Information Technology and Consulting
Industries Manufacturing, Business Consulting and Services, and IT Services and IT Consulting
Manager/Senior Manager - Technology Consulting
Senior Manager, Learning and Development
Technical Team Lead, Skyvera (Remote) - $60,000/year USD
Technical Team Lead, Skyvera (Remote) - $60,000/year USD
Senior Manager - Public accounting Practice
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#