Dispatcher/customer Service Representative - Leduc, Canada - Pinch Flatbed

Pinch Flatbed

Verified Company

Leduc, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Pinch Flatbed's Leduc, AB Branch is actively searching for a qualified Dispatcher & Customer Service Representative for its growing operations. Be part of a growing top tier logistics team. Your strong work ethic and firm sense of commitment will determine your success and growth within the company. Pinch has serviced customers in need of professional transportation services for over 40 years. We are committed and focused on providing the highest level of service and reliability. We believe in reinvesting back into their employees and setting a high standard to maintain a team atmosphere. Make the choice now to be a part of a leading transportation company that believes in its employees and constant growth of every individual. Come join the Pinch family and experience long-term success with the team.

Job details below:

Responsibilities:

Working with our driving fleet to guide and assist them.
Managing drivers start and ending times to the company needs.
Routing drivers through the city for timely pickup and delivery of shipments
Ability to fit together cargo on a 48' flatbed truck and be knowledgeable of oil field equipment that we are hauling.
Capability to resolve trouble issues within the operation.
Assisting in the freight chain from customers request to delivery in an efficient and cost effective manner.
Following up to ensure deliveries are on schedule according to the logístical plans of the team.
Expediting as necessary to ensure customers transportation requirements are taken care of.
Helping the team to determine the best way to ship, negotiating rates and providing all the necessary documentation.
Familiar with piecing together cargo on a flatbed trailer, setting up permits and equipment necessary to haul the customer's cargo.

Requirements:

High school diploma or equivalent with 3 years fulltime work experience; college degree preferred
Vast understanding of Flatbed trucking operations
2 year experience with logistics and trucking operations
Strategically routing drivers through the city to meet pickup and delivery time lines
Working in our trucking software to update shipments timely
Ensuring drivers follow Pinch and DOT safety guidelines
Ability to deal with a sporadic, fastpaced environment
Excellent multitasking and prioritization skills
Strong work ethic, solid negotiation and conflictmanagement skills
Prior customer service skills

OUTSTANDING BENEFITS:

❖ Please inquirer for more information

AND MORE

Job Types:
Part-time, Permanent

Pay:
$20.00-$27.00 per hour

Benefits: