Area Service Representative - Edmonton, Canada - Xerox

Xerox

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

City- Edmonton- State/Province- Alberta- Country- Canada- Department- Service Delivery- Date- Monday, July 10, 2023- Working time- Full-time- Ref# Job Level- Individual Contributor- Job Type- Experienced- Job Field- Service Delivery- Seniority Level- Associate
Description & Requirement:

About Xerox Holdings Corporation This position is in a fast moving, deadline driven environment. Responsible for colour, black & white reprographics, finishing operations as well as data entry. Must be able to work in both team and single person environment and able to assist all customers in a manner that meets or exceeds our expectations.

Duties and Responsibilities

Establish and maintain high levels of Customer Satisfaction

Supplies Management
- track consumable inventory
- place consumable orders
- receive consumables
- stock shelves of received consumables
- arrange for disposal of used consumables

Data Entry

- record daily meter reads
- enter print requests into billing program
- speed and accuracy are key to successful billing/data entry management

Production of requested jobs on colour, black & white and large format equipment

- determine output requirements
- machine set-up
- print and check proofs
- run job
- remove output
- deliver output

Operation of assorted finishing equipment
Perform maintenance and repair of areas to maximize customer uptime

Clean equipment and change supplies as required
Monitor and manage supplies

Requirements:
Math skills (multiplication, division, percentages)
Able to lift and move 50 pounds
Able to be on feet for extended period of time
Able to read, write and follow instructions
Listen, understand, and communicate effectively
Willingness to learn and take direction
Able to work with others in a team atmosphere or in a single person site with mínimal supervision

Preferred Qualification: