Concession Attendant - Red Deer, Canada - Westerner Park

Westerner Park

Verified Company

Red Deer, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SUMMARY
The Concession Attendant role is a key member of the Concession and Beverage Team.

This role requires excellent communication skills, strong attention to detail, and the ability to support the Concession and Beverage Team in providing an exceptional guest experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Under the direction of the Food & Beverage Services Manager, the Concession Attendant is responsible for the following:

Ensure excellent customer service is provided by consistently smiling, greeting, and thanking customers and guests
Follow established procedures to ensure the concession stand is ready for opening by preparing hot dogs, popcorn, and other food items. Setting up candy displays, filling soda towers with ice, checking coffee machines, etc. Set all nonfood items, such as cups, napkins and forks
Ensure all equipment and counters are washed and sanitized prior to each use. Clean and set up condiment counters, including napkins, ketchup, mustard, onions and relish using a ready to use sanitizer
Serve customers by filling orders, ringing in sales on the tills, receiving payments and making change
Follow cash handling procedures including being accountable for your assigned till and any variations which may occur
Monitor and restock products in the concession including, but not limited to, condiments, beverages, and displays, as time permits
Maintain a basic knowledge of products
Maintain cleanliness of the concession stand at all times throughout each shift, following Westerner Park's guidelines for sanitation and housekeeping
Perform duties, as assigned, from the Station Supervisor and Assistant Station Supervisor to ensure efficient operations of the concession stand
Follow established procedures relating to stock and inventory
Follow established procedures and AGLC guidelines relating to the sale of alcoholic beverages
Comply with Westerner Park policies and procedures
Arrive to work at your scheduled time
Follow uniforms policies and guidelines, and maintain a professional level of personal hygiene
Perform other related duties as required by Food Services Management Team

CORE COMPETENCIES

Results Focused paying attention to detail, knowing what results are important and focusing efforts to achieve them
Teamwork working cooperatively and productively to get the job done
Communication able to communicate effectively and maintain positive relationships with employees, guests and clients
Adaptability being able to adapt to changes in the workplace

Problem Solving Skills

Ability to problem solve and identify solutions to address client and guests' issues and needs

QUALIFICATION AND REQUIREMENTS

Previous cashier or customer service experience is an asset
Experience with taking customer orders and cash handling
Possess good interpersonal skills, and is able to work independently or in a team environment
ProServe certified or willingness to obtain certification if eligible
Friendly, professional, and courteous to team members, customers, and guests
Ability to follow directions and work well under pressure in a fastpaced environment
Ability to work flexible hours including early mornings, evenings, weekends, and holidays as required
Reliable and punctual

WORK ENVIRONMENT

Given Westerner Park is in the Major Events industry, this individual will need the ability to be adaptable and flexible with their time. Work will include evenings and/or weekend shifts as event volume dictates.
Ability to stand for long periods of time
Occasional lifting up to 50 pounds
Work in a fast paced environment
Team focused environment
Follow all food safe procedures