Application Support Administrator - Kitchener, Canada - City of Kitchener

City of Kitchener

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Application Support Administrator

(Temporary Full-Time for approximately 12 months)

Competition Number

Job Code
1438

Posting Date
February 22, 2023

Closing Date
March 15, at 6:00pm)
Job Status
Temporary Full-Time

The
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City of Kitchener is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.
The
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City of Kitchener is WHERE you want to work Learn more about the top reasons to join us:

Why work at the City of Kitchener

Position Overview:

We are looking for someone who is- Service Oriented- Listens, engages and acts to provide timely and quality service for the benefit of our diverse user community.

An Innovative Problem Solver- Naturally curious, able to look past the superficial and ask the deeper questions needed to provide the right service outcome.

A Team Player
Thrives in a collaborative environment while keenly focused on getting things done.

Responsibilities:

Maintains, and administers Work Management systems and related databases.
Maintains specific interfaces between work management solutions and other Enterprise Systems or data points.
Maintains specific work management programs.
Maintains manuals, programming, reports, and databases.
Works closely with Database Administrator to resolve database issues and implement fixes.
Performs data integrity checks, data updates, and performance analysis.
Troubleshoots, diagnoses, and resolves software, and system errors and malfunctions.
Works with the integration partner to resolve system and user issues.
Participates in crossfunctional teams to troubleshoot and resolve system errors and user issues.
Uses intermediate SQL programming logic to provide data extracts.
Recommends opportunities to improve daily operations.
Analyses data from the City's financial system (SAP) and/or Human Resources Information System (PeopleSoft) in support of issue investigation and solutioning.
Performs other related duties as assigned.

Requirements:

Must be reliable with a good attitude and employment record.
Ability to support and project values compatible with the organization.
3 year degree or diploma with specific training in computer systems design and database management.
Experience working with Oracle SQL Navigator, diagnostic and database maintenance.
Experience in work process reengineering with an ability to problem solve.
Proficient and have proven related experience in the use of PHP, JavaScript, and/or Python programming language.
A positive and respectful attitude with the ability to participate as an effective and collaborative team member.
Proven highly developed interpersonal and customer relations skills with evidence of strong verbal and written acumen.
Developed skills in Crystal reports.
Must have a knowledge of relational database concepts and be proficient in SQL scripting.
Excellent organization skills and be able to prioritize and meet deadlines and work with mínimal supervision.

Equivalencies:

Note: All interested applicants are encouraged to apply.

In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency:

2-Year Diploma (or 2-Year Specialized Post Secondary Program) with minimum 4 years' related and relevant experience or 4-Year Honours Degree with minimum 1 year related and relevant experience

We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact Human Resources at

,

or ext. 7261 to make your needs known, so that we can support your full and equal participation throughout the hiring process.

Please note that as per Human Resources Policy _
HUM-HIR_
110, "Employment of Relatives of Staff Members and Elected Officials":_

- "The immediate relatives of staff of the Human Resources Division, all _

Directors, General Managers, or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity._
The immediate relatives of all other Management personnel shall not be employed where such employment would be:_
1. within the same Department in the case of permanent fulltime, temporary full_

- time and part-time classifications._