Parts & Service Advisor - Red Deer, Canada - ArrKann Trailer & RV Centre

ArrKann Trailer & RV Centre
ArrKann Trailer & RV Centre
Verified Company
Red Deer, Canada

2 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Parts & Service Advisor - Red Deer

Who we are:


We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves Our mission at ArrKann is the same as it's been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle.


Employees tell us they like working with ArrKann because

  • We're familyowned and operated and have been for three generations. Our employees are like family. We're closed on Sundays to give our staff time to spend with their loved ones and enjoy their own RV adventures
  • Our commitment to family extends to how we invest in the communities where we live and work. We sponsor events and initiatives that focus on helping families and children
  • We have great people who are helpful, fun to work with, and good at what they do

What you'll get when you work with us:

  • A career
  • we've been growing You can find our dealerships in Carstairs, West Edmonton, East Edmonton, Calgary, Red Deer, and Medicine Hat and we're always looking for amazing people who want to build a career with us
  • A voice We know our people have great ideas and valuable feedback, and we encourage everyone to share their thoughts so we can continue to deliver an even better employee and customer experience
  • A supportive, teamoriented, and fun work environment, where you can feel free to be yourself
  • Professional and personal development opportunities. We are always learning, and want to make sure you have the support you need to build the skills you need to grow in your career

About the role:


  • Successfully identifying and fulfilling customer needs and desires by helping them identify the best solution
  • Following up with customers in a timely manner
  • Maintaining, cleaning, and stocking merchandise and displays
  • Ensuring service orders represent all customer concerns in a clear and concise way
  • Completing a unit drop questionnaire when customers drop off a unit for a service appointment
  • Notifying customers when their unit is ready for pick up, parts have arrived, or reminding them of an upcoming appointment
  • Providing support to Service Advisors, technicians, and service staff

Requirements:


  • Successful completion of high school diploma
  • Previous experience in a customer service role
  • Skilled in conflict resolution/management and problemsolving
  • Strong verbal and written communication skills
  • Problemsolving skills
  • Comfortable with computer equipment and software
  • Knowledge or experience with RV's/camping is an asset


If this sounds like you, we encourage you to apply We thank all applicants for their interest however only those selected will be contacted.

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