Customer Service Representative - Oakville, Canada - Pharmex Direct

Pharmex Direct
Pharmex Direct
Verified Company
Oakville, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Duties
We are looking for someone to join our team who can work between 12 -7pm Monday-Friday.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers


Your duties will include:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Calling, screening and booking appointments
  • Acknowledging and resolving patient concerns
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support

Skills:
To excel in this role, you should possess the following skills:

  • Excellent verbal and written communication skills in English
  • Proficiency in data entry and computer systems
  • Multilingual or bilingual abilities, particularly in French, are desirable
  • Strong customer service skills with the ability to empathize and provide solutions

Job Types:
Full-time, Part-time


Salary:
From $17.00 per hour


Expected hours:
per week


Benefits:


  • Onsite parking
  • Paid time off

Schedule:

  • Evening shift
  • Monday to Friday

Education:


  • Secondary School (preferred)

Work Location:
In person
More jobs from Pharmex Direct
See all jobs of Pharmex Direct