Assistant Manager - Smithville, Canada - Tim Hortons
Description
Assistant Manager
Duties:
- Assist the manager in overseeing daily operations of the store
- Interview and hire new employees
- Train and onboard new staff members
- Provide exceptional customer service and resolve customer complaints or issues
- Monitor inventory levels and place orders as needed
- Ensure compliance with company policies and procedures
- Assist with scheduling and managing employee shifts
- Handle cash management, including opening and closing registers
- Collaborate with the manager to develop and implement sales strategies
- Maintain a clean and organized store environment
Skills:
- Strong time management skills to effectively prioritize tasks and meet deadlines
- Experience with pointofsale (POS) systems for processing transactions
- Retail sales experience to drive sales and meet store targets
- Excellent organizational skills to maintain inventory accuracy and store cleanliness
- Ability to effectively manage a team, delegate tasks, and provide guidance
- Administrative skills to handle paperwork, record keeping, and reporting
- Exceptional customer service skills to ensure customer satisfaction
- Proficient phone etiquette for handling customer inquiries or calls
As an Assistant Manager, you will play a key role in supporting the store manager in achieving operational excellence and delivering exceptional customer service.
If you are detail-oriented, have excellent communication skills, and thrive in a fast-paced environment, we would love to hear from you.
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Onsite parking
- Vision care
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location:
In person
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