IT Consultant - Victoria, Canada - ESW IT Business Advisors

ESW IT Business Advisors

Verified Company

Victoria, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About ESW - IT Business Advisors

ESW-IT is an established IT Consulting Firm providing end to end IT services and solutions to small, midsized, and enterprise businesses.

At ESW-IT, we are focused on helping clients achieve their goals to drive strategic business value from IT.

By combining our industry experience, technical expertise, proven implementation methodologies with the right infrastructure and tools — we can decrease costs and complexity and increase IT innovation.

ESW-IT proudly promotes its Core Values of Courageous Spirit, Servant Heart, and Fun Attitude.

Our Core Values
To create our core values, ESW invited Co-Workers to outline values important to them personally. This feedback was then finalized into ESW Corporate Values.

Courageous Spirit: Intentionally moving forward while persevering in a positive manner.
Servant Heart: Willingness to put others ahead of ourselves while fostering fellowship with coworkers, clients, vendors and community.
Fun Attitude: Approaching our lives in a way which encourages excitement, passion and enjoyment.

The Position Highlights

Title:
IT Consultant

Commitment and Term

Summer practicum

- hours: Monday-Friday 8 am - 5 pm

Primary Focus

The IT Consultant provides exceptional telephone, remote and onsite technical support to our clients in collaboration with fellow Co-Workers. A background in Microsoft based environments with strong desktop skills and some server and network skills is preferred. The Consultant enjoys a fastpaced environment, communicates effectively over the phone and is passionate about providing a great client experience

Skills, Education and Experience

Post-Secondary education in a computer related discipline such as a Computer Engineering Technology diploma.
Alternatively, an appropriate combination of education and experience would be considered.
Demonstrated strong verbal and written English skills and be able to communicate clearly with clients by phone, in person and in writing.
Ability to remain calm and work efficiently in stressful circumstances.
Ability to work well as part of a team.

Other Desirable skills and experience

A+, Network+, MS100 and other industry certifications are desirable.
The IT Consultant will receive exposure in the following areas:
Troubleshooting desktops, servers and networks
Providing onsite deskside support to specified clients
Monitoring managed services clients
Troubleshooting and repairing client systems brought into office
Additional duties as required to support the business or team

Working Conditions

This role requires good communication skills, time management skills and an ability to work with geographically dispersed teams.
Fast paced, service desk environment
This role can be physically demanding at times, requiring the carrying, setting up and servicing of hardware weighing up to 50 lbs. in a variety of office environments.
On-

Site Response:

Analysts will spend some of their time onsite working with clients, when not at a client's site they will be working out of the ESW Victoria office.

Consultants will require their own vehicle with insurance appropriate to business use.

Contacts

Consultants will liaise with customers from all industries, these contacts can include:
Administration staff / middle management
Executive management
Physicians, allied health professionals
Other consultants with different skillsets
Other technology vendors and service providers

Reporting Relationships