Batcher/Dispatcher - Niagara Falls - Holcim

Description

Objective

To supervise the operation of a concrete plant, including concrete mixer drivers and plant maintenance, to ensure delivery of quality product, timely delivery, and customer satisfaction.

Responsibilities

Health and Safety:

• Demonstrate a commitment to communicating, improving, and adhering to safety policies in all work environments and areas.
• Responsible for ensuring safety guidelines are followed by employees on a daily basis.
• Correct safety issues immediately when possible, and offer employees coaching on safe work practices.
• Ensure all aspects of his/her role are executed in a safe manner.

HR/Coaching & Mentoring:

• Report to the Area Manager regarding situations that require disciplinary actions.
• Foster an effective environment for employee relations.
• Ensure employees have a daily job list and inform them ASAP of any irregular work hours.

Environment:

• Demonstrate a commitment to meet/exceed environmental compliance.
• Have an understanding of the procedures for environmental issues such as spills, dust control, truck idling, etc. outlined in the EMS manual.
• Ensure spill containment is on hand at all times.

Reporting:

• Responsible for keeping accurate and organized daily safety talks binder. Document near misses to plant manager along with plant safety issues.
• Ensure safety wall is up to date with Safety minutes and tool box talk sheets.
• Maintain an accurate account of the volume sold, rejected, and resold on a daily basis. Submit reports on time to area administrator.
• Submit Quality Control report on a monthly basis to Quality Control Manager.
• Ensure all COD money is collected BEFORE concrete is sold, unless otherwise directed from manager.
• Keep an accurate account of COD sales. Ensure that all opportunities to sell VAP products are exhausted and track VAP successes.
• Ensure all month-end tracking is submitted to Area Administrator on time and is accurate.
• Maintain a COD log of quotes supplied with contact numbers.
• Keep an accurate account of fuel usage. Ensure all employees are reporting fuel used and are fueling trucks at night.
• Ensure all invoices are approved by the PM and faxed or mailed to head office in a timely manner.
• File and Organize all concrete delivery tickets and ensure drivers are submitting signed copies.
• All received faxes are accounted for and delivered to the correct person.
• Ensure mechanic is receiving all inspection reports from drivers.
• Ensure all drivers are completing the proper paperwork, correct drivers if work is not completed to acceptable levels.
• Document issues with drivers.

Sales:

• Communicate opportunities and threats to Area Manager.
• Communicate customer issues with plant manager and/or appropriate Lafarge employee.
• Ensure all COD calls are followed up on and strive to up-sell all CODs towards a VAP product.

Transportation & Logistics:

• Responsible for supervision of Ready Mix drivers on a daily basis.
• Responsible for concrete batch operations.
• Directs the activities of drivers while in the plant yard and through radio communications while on the job sites.
• This position requires a thorough understanding of the concrete manufacturing process.
• Work with mechanic to ensure efficient scheduling for routine maintenance on the plant and loader.
• Ensure that mobile equipment is respected and maintained and document any driver abuse.
• Limit idle time of trucks in the yard.
• Ensure that drivers are only