Front Desk Manager - Prince Albert, Canada - Best Western Marquis Inn & Suites
Description
Best Western Marquis Inn & Suites is looking for a full-time front desk manager. This is a salaried position which includes benefits as well.- Responsible for the running of the front desk by hiring and training all front desk agents and leading by example
- Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines
- Schedule the front office staff and supervise workload during shifts
- Act as liaison between the General Manager and staff
- Answer phone inquiries, direct calls, and provide basic information
- High School Diploma required, formal training in hospitality an asset
- Previous front desk manager or front desk supervisor experience is an asset
- Accounting experience is an asset
- Excellent leadership, management, and team building skills
- Must have strong verbal and written communication skills
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Ability to multitask, prioritize, and manage time
- Knowledge of Indigenous culture and history an asset
- Must be reliable and flexible
COVID-19 considerations:
To keep staff safe plastic barriers have been installed and gloves, masks and sanitizer is provided.
Work Location:
One location
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