Consultant, Business Analytics - Toronto, Canada - CIBC

CIBC

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing

The Process and Change Management (P&CM) team is responsible for facilitating the implementation of operational changes that impact Retail Account Services (RAS).

The Consultant is accountable for providing in-depth advice/consultation typically of an operational or tactical nature, to management, business partners, and team members, within an area of specialization.

In this position you will provide business identification and consultative support relative to the development, analysis and identification of process changes and/or system enhancements.

You will also proactively analyze and recommend enhancements to the existing business processes; clearly communicate rationale and negotiate solutions which will enhance operational effectiveness.

Ensure that all assigned initiatives are implemented in an effective manner within area of responsibility. May lead projects related to the development and implementation of new and revised policies, procedures and standards. Provide technical guidance and professional advice to more junior team members.

How You'll Succeed

Analytical and Process Improvement Mindset
You have a background in understanding operational processes, ideally related to alternate channels (telephone/online/mobile banking). You also have a continuous improvement mindset and proven record of adding value by finding efficiencies in current processes and procedures, consequently enhancing the performance of operations teams by actively/proactively participating in project activities.
Relationship Builder with Strong Communication Skills
You are proud of your excellent verbal and written communication skills and how you excel at developing relationships with internal and external business partners. You are not afraid to develop and recommend client focused solutions to routine and nonroutine operational problems. You welcome the opportunity to represent your area of specialization and provide input into the development and implementation of projects.

Who You Are

Values matter to you. You bring your real self to work and you live our values trust, teamwork and accountability.
You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

What CIBC offers

At CIBC, your goals are a priority.

We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your poten